Temple Square Hospitality Corporation · 2 months ago
Email Strategy & Digital Marketing Manager
Deseret Book Company is a mission-driven organization focused on providing meaningful content and products to its community. The Email Strategy & Digital Marketing Manager will lead the development and execution of email and digital marketing strategies, aiming to enhance customer engagement and drive traffic to various platforms. This role demands a creative strategist who collaborates effectively with multiple teams to achieve marketing goals.
Hospitality
Responsibilities
70% Email Marketing Strategy Development, Campaign Management & Performance Analytics: Develop, define, and lead the email marketing for Deseret Book. This includes:
Strategy Development & Execution:
Architect comprehensive email marketing strategies aligned with company objectives and customer journey stages (awareness, consideration, conversion, retention, loyalty)
Develop sophisticated customer segmentation strategies based on behavioral data, purchase history, and engagement patterns
Create and optimize automated email journeys and lifecycle campaigns that nurture leads and drive conversions
Design and implement promotional calendars aligned with product launches, seasonal campaigns, and faith-based events
Campaign Management
Lead end-to-end email campaign development from conceptualization to post-campaign analysis
Partner with creative teams to develop compelling email content that resonates with our faith-based community
Implement A/B testing protocols for subject lines, content, CTAs, and send times to maximize performance
Ensure brand consistency and message alignment across all email communications
Performance Analytics & Optimization
Monitor and analyze key email metrics including open rates, CTR, conversion rates, and revenue attribution
Develop comprehensive reporting dashboards to track campaign performance and ROI
Identify trends and insights to continuously improve email marketing effectiveness
20% Digital Marketing Support: Assist in other digital marketing efforts that will drive traffic to DeseretBook.com, Deseret Book brick-and-mortar stores, and bookshelf+ including:
Collaboration & Planning: Collaborate on integrated digital marketing campaigns across multiple channels (social media, paid search, display advertising)
Content Marketing Collaboration: Assist in developing content marketing strategies that complement email initiatives
Website Optimization: Contribute to website optimization and conversion rate improvement projects
10% SMS Marketing: Develop and execute digital marketing plan using SMS channels including:
Design and execute SMS marketing strategies to complement email campaigns
Analyze SMS campaign performance and optimize for engagement
Qualification
Required
Bachelor's degree in digital marketing, or related field and minimum of 3-5 years' work experience in strategic marketing
Experience with all different aspects of digital marketing channels, specifically email and SMS marketing
Experience with building customer segments and journeys
Ability to learn quickly and apply best practices
Detail-oriented: Ability to analyze results, prioritize work and organize time
Strong problem-solving and decision-making skills
Excellent communication skills, both written and oral
Familiar with Adobe Suite: (Photoshop, Illustrator, InDesign, etc.)
Self-motivated and great self-manager
Great team player and works well in a collaborative environment
Must be current on market trends and customer needs in conjunction with company mission, brand, and audience
Benefits
Excellent medical, dental, and life insurance
401(k) savings plan with company matching funds
Company-funded retirement plan
Merchandise discount
Discounted UTA Eco pass
Paid leave and holidays
Great work environment
Company
Temple Square Hospitality Corporation
Temple Square Hospitality Corporation is a hospitality company specializing in tourism and business services.