Industrious · 4 hours ago
Member Experience Manager - Boston
Boston, MA
Full-time
Onsite
Mid Level
$71K/yr - $71K/yrIndustrious is the largest premium workplace-as-a-service provider, dedicated to creating great days for teams. The Member Experience Manager will be responsible for enhancing member experiences, solving problems, and managing operations at their location.
CollaborationCommunitiesCoworkingPropTech
Responsibilities
You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!)
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
You’re resilient. You know growth only comes from embracing challenging and unpredictable days
You’re willing to get your hands dirty one minute and think big picture the next
Qualification
Required
Candidates must live within an easy commute of Boston, MA
You can hold your own when speaking with a CEO because anything you don't know, you're comfortable asking
You're proud to represent Industrious in your local market and actively identify potential members
Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people's needs
You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen
No member request is too big or too small for you to handle
You're energized by people and work well in a team
Your attention to detail is something people comment on
You're resilient. You know growth only comes from embracing challenging and unpredictable days
You're willing to get your hands dirty one minute and think big picture the next
Benefits
Heavily subsidized healthcare plans
Generous paid time off
Wellness programs
Professional development grants
401k plan
Company
Industrious
Industrious is a premium flexible workspace provider that redefines the workplace experience.
Founded in 2013
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$422MKey Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M
Leadership Team
Jamie Hodari
CEO and Co-Founder
Gentry Long
Chief Commercial Officer (CCO)
Recent News
EIN Presswire
2025-12-22
2025-12-05
Washington Technology
2025-12-04
Company data provided by crunchbase