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Jellyfish · 1 month ago

Director of Product Design

United States

Full-time

Remote

Director/Executive

10+ years exp

Jellyfish is looking for an experienced and visionary Director of Product Design to lead their design organization and shape the future of how engineering organizations experience their platform. This role involves guiding a team of product designers to create impactful user experiences while defining the design vision for a complex SaaS platform in an AI-driven environment.

Marketing & Advertising

No H1B

Responsibilities

Define and communicate the product design vision, ensuring alignment with company goals and product strategy

Champion an AI-first design approach, integrating emerging technologies and design methodologies to reshape our product for an AI future

Partner with Product and Engineering leadership to drive innovation, prioritize design initiatives, and leverage the user experience to achieve business outcomes

Manage and mentor a high-performing team of designers

Create and evangelize design principles, standards, and processes that scale across product lines

Oversee the end-to-end design process — from discovery and research to interaction design, prototyping, and usability testing

Improve the [something about the craft of design, incorporating AI tools/techniques and modern SDLC]

Maintain and enhance a robust design system that accelerates development velocity and improves usability

Use data-driven insights and customer feedback to iterate and continuously improve the user experience

Bring deep empathy for users (from engineering leaders to enterprise executives) and understanding of their needs in order to translate complex workflows into intuitive, human-centered experiences

Lead research efforts and turn qualitative and quantitative insights into actionable design decisions

Ensure design thinking and customer understanding are embedded throughout the product development lifecycle

Qualification

Product design leadershipAI-powered user experiencesSaaS product designEnterprise UX patternsData-driven designCommunicationTeam-player attitudeStorytelling skills

Required

10+ years of experience in product design for SaaS or enterprise software, with at least 3+ years in a leadership capacity

A technical mindset — comfortable collaborating with engineers, understanding data models, and designing for complex, data-rich workflows

Experience building or integrating AI-powered user experiences, ideally in B2B or technical domains

Deep understanding of enterprise UX patterns, systems thinking, org complexity, and scale requirements

Excellent communication and storytelling skills — able to influence through clarity, empathy, and vision

Experience understanding and measuring successful business outcomes

A portfolio (or equivalent body of work) demonstrating design leadership across complex, multi-surface digital products

Humility, a performance-driven attitude, and a team-player approach

Passion for building great companies in an environment where a sense of humor is a must

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time