Suburban Propane · 2 months ago
Customer Service Center Manager
Millsboro, DE
Full-time
Hybrid
Mid, Senior Level
3+ years expSuburban Propane is a nationwide distributor of propane and related products, seeking a Customer Service Center Manager to oversee daily operations and achieve financial and customer satisfaction goals. The role involves managing staff, ensuring compliance, and enhancing customer service to support growth and retention.
EnergyFuelRenewable Energy
Responsibilities
Manage all aspects of the CSC’s profit and expense activity which includes sales, inventory, fleet, staffing and customer acquisition and retention
Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance
Monitor and assure compliance in areas including safety, health/environmental, human resources and financial/ ethical considerations
Ensure all customer interaction and service is performed in a manner which consistently meets or exceeds customer expectations to support customer acquisition and retention
Qualification
Required
Minimum of 3 years of business experience
Exceptional written and interpersonal communication skills
Ability to provide strong leadership through coaching and mentoring with a focus on customer service
Preferred
Bachelor's Degree in business preferred
Delivery and/or distribution, sales and general management experience desired
Benefits
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
Company
Suburban Propane
Suburban Propane is a Natural gas distribution company.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$858.1M2025-12-08Post Ipo Debt· $350M
2025-08-07Post Ipo Equity· $8.1M
2024-03-18Post Ipo Debt· $500M
Leadership Team
M
Mark Anton
Founder and President
Recent News
2026-01-22
Company data provided by crunchbase