Product Marketing Manager, Corporate Messaging jobs in United States
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Freshworks · 7 hours ago

Product Marketing Manager, Corporate Messaging

positionBellevue, WA
timeFull-time
remoteHybrid
senioritySenior Level
money$152K/yr - $200K/yr
date5+ years exp

Freshworks is a company that builds uncomplicated service software aimed at enhancing customer and employee experiences. They are looking for a Product Marketing Manager, Corporate Messaging who will define and evolve the foundational messaging for their narratives and collaborate with various teams to ensure a consistent narrative across channels.

CRMInformation ServicesInformation TechnologySaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

Build and evolve Freshworks' foundational messaging, including value props, messaging pillars, and narrative frameworks
Craft the story behind major brand moments: keynotes, vision, decks, analyst briefings, flagship events
Partner closely with executives, product leaders, brand, and comms to ensure our narrative is consistent across all channels
Distill complex product and AI concepts into simple, audience-ready messaging
Support Analyst Relations with strong messaging, proof points, and briefing materials
Create enablement tools (templates, talking points, guides) that help teams bring the story to life
Ensure global and cross-portfolio alignment so Freshworks shows up with one unified voice

Qualification

Product marketingCorporate messagingStrategic communicationsBrand storytellingExecutive communicationsAI/ML experienceTeam alignmentCommunication skillsStrategic thinking

Required

5-10 years of experience in product marketing, corporate messaging, strategic communications, brand storytelling, or executive communications (B2B SaaS preferred)
A proven ability to craft executive-level narratives, keynote storylines, and messaging frameworks
Strong writing, editing, and communication skills—comfortable supporting leaders, analysts, events, and high-visibility narratives
Experience driving alignment across product, field, comms, and global teams
A knack for turning ambiguity into clarity, structure, and direction
The ability to balance strategic thinking with hands-on execution

Preferred

Experience in AI/ML, customer service platforms, enterprise SaaS or analyst-facing messaging is a plus

Benefits

Multiple options for dental, medical, vision, disability and life insurances
Equity + ESPP
Flexible PTO
Flexible spending
Commuter benefits
Wellness benefits
Adoption and parental leave benefits

Company

Freshworks

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Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.
dateFounded in 2010
location
San Mateo, California, USA
people-size1001-5000 employees
web-link
https://www.freshworks.com

H1B Sponsorship

Freshworks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (7)
2022 (11)
2021 (10)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
$484M
Key Investors
Steadview CapitalPeak XV PartnersTiger Global Management
2021-09-21IPO
2020-01-01Secondary Market· $85M
2019-11-04Series H· $150M

Leadership Team

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Dennis Woodside
CEO, President
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Shan Krishnasamy
Co-founder and CTO

Recent News

Small Business Trends
Freshworks to Acquire FireHydrant, Enhancing AI-Driven IT Operations
2025-12-31
MarketScreener
Freshworks Inc. Announces Resignation of Zachary Nelson from Board of Directors, Effective January 2, 2026
2025-12-20
Techcircle
It's a wrap: News this week (December 13-19)
2025-12-20
Company data provided by crunchbase