Penn State University · 1 month ago
Events & Rental Management Intern
Penn State University is offering a paid summer internship for undergraduates, graduate students, and recent graduates interested in event management. The role involves hands-on experience in event management and customer service, including coordination of rental events, volunteer management, and logistics planning.
Higher Education
Responsibilities
Attend event meetings alongside the Events & Rentals Manager and client to walk through the details of the event, answer questions, generate ideas, and outline garden and event rules, regulations, and guidelines
Create and maintain up-to-date timelines for each rental event, including creating or adjusting event diagrams, layouts, and maps
Communicate timelines, rules and regulations, and event logistics (including items of special notice) to event vendors. This may include collecting certificates of insurance and licensing for caterers, when applicable
Coordinate venue setup and teardown, including event and directional signage and placement of ropes and stanchions, while preserving the integrity of the property and meeting the clients’ needs
Assist with event risk assessment and coordination of emergency response as needed (e.g. inclement weather, medical emergencies)
Collaborate with the Volunteer Program Manager in the administration of scheduling, overseeing, and coordinating our diverse volunteer workforce
Maintain a solution-oriented mindset in response to last-minute changes and provide guest feedback for enhancing rental areas and guest experience
Act as an informal “garden guide” for guests with common and general Arboretum knowledge and enthusiasm, while upholding DEIB confidence
Qualification
Required
Applicants should be undergraduates, graduate students, or recent graduates
Demonstrate a strong interest in event management, recreation and tourism management, conferences and institutes, hospitality, business management, garden or museum studies, or other similar fields
Resume or CV
Cover letter
Two professional references
Completed applications must include two references, with a strong preference for at least one reference providing a written letter of recommendation
This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check
Preferred
Demonstrate professional customer service skills
Desire to learn
Strong organizational skills
Attention to detail
Familiarity with the Microsoft Office suite
Company
Penn State University
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