Toptal · 2 months ago
General Manager, Staffing - US-Based
United States
Full-time
Remote
Director/Executive
7+ years expToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. As General Manager, Staffing, you will drive Toptal’s Staffing business growth, serving as the end-to-end owner of this new high-impact business line, focusing on market positioning, strategy, and profitability.
CopywritingHuman ResourcesProduct DesignSaaSSoftwareSoftware Engineering
Responsibilities
Your primary responsibility will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin
As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency
You will work closely with Toptal Executives and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect
As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential
Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit
Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients
Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales
Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement
This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth
If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success
In the first week, expect to:
Onboard and integrate into Toptal
Learn Toptal’s business model, our value proposition, and our story
Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities
In the first month, expect to:
Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators
Conduct market and industry research related to staffing opportunities, demand, and location, identifying opportunities and forming your hypothesis for business positioning and differentiation versus the competition
Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand
Draft your initial Staffing business plan, GTM strategy, and occupations, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment
In the first three months, expect to:
Complete your Staffing business plan
Identify the infrastructure, systems, organization, processes, and legal requirements needed to support your staffing business
Create the case for build versus buy to launch your staffing business
Leverage your network to recruit the team needed to launch and run your business
Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices
Start executing your GTM strategy, leveraging internal cross-functional support from Legal, Finance, and others
In the first six months, expect to:
Have executed the first stages of your GTM strategy and show lessons learned in gross revenue and pipeline volume
Become deeply embedded in the Integrated Customer Framework and participate in industry events and other activities to drive demand
In the first year, expect to:
Have broadened Toptal’s reach into key occupations by industry and subsectors
Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems
Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs
Qualification
Required
Bachelor's degree is required
7+ years of demonstrated experience of sales leadership in staffing, recruiting, and managing a staffing business with a strong understanding of business operations and management principles
3+ years managing a business specifically with P&L ownership
Experience working in a non-professional staffing organization, driving business growth through deep industry or client relationships ranging from director-level to C-level contacts
Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch
Leadership experience, including responsibility for business results in a fast-paced, multi-function environment
Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization
Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies
Experience establishing high-impact, revenue-generating commercial relationships
Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts
Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals
Strong command over a P&L and financial metrics
Must have excellent written and oral communication skills
Excellent organization skills and detail-oriented
Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups
Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team
Quality. You take pride in everything you deliver as a reflection of yourself
Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts
You must be a world-class individual contributor to thrive at Toptal
Preferred
Master's degree in Engineering, Business, or a related field preferred
Experience at a technology or hyper-growth company is strongly preferred
Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required
Company
Toptal
Toptal is a network of talent in business, design, and technology that enables companies to scale their teams, on demand.
1001-5000 employees
H1B Sponsorship
Toptal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2012-07-01Seed
Leadership Team
Taso Du Val
CEO
Alejandro Rigatuso
Principal Growth Marketing Strategist
Recent News
Business Wire
2026-01-07
2025-10-25
Business Insider
2025-10-23
Company data provided by crunchbase