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XPO · 1 week ago

Director, People Analytics and Transformation - Hybrid

Greenwich, CT

Full-time

Hybrid

Director/Executive

7+ years exp

XPO is a top ten global provider of transportation services, committed to harnessing technology and analytics to empower their people and optimize operations. The Director, People Analytics and Transformation is responsible for leading the workforce analytics team, driving automation and process improvements, and delivering actionable insights to enhance decision-making across the global HR function.

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Responsibilities

Lead the Workforce Analytics function, setting vision and strategy aligned with company goals

Drive automation and AI adoption in HR analytics, including predictive modeling and intelligent dashboards using tools such as Azure ML, IBM Watson, and Google Cloud AI

Oversee development and governance of enterprise-wide HR metrics and reporting standards

Partner with senior stakeholders across HR, Finance, and Operations to deliver strategic insights and influence workforce planning

Lead continuous improvement initiatives in analytics processes, tools, and data quality

Mentor and develop a high-performing analytics team

Manage vendor relationships and external reporting obligations

Qualification

HR analyticsPower BIAI/ML modelsLeadership experienceTableauSuccessFactorsData governanceProject managementCross-cultural communicationIntellectual curiosityMentoringCollaboration

Required

Bachelor's degree in data science, HR, Business, or related field

7 years in HR analytics or workforce planning

3 years in leadership role with demonstrated experience managing teams across different countries and cultures to ensure global alignment and effectiveness

Expert-level proficiency in Power BI, Tableau, Looker, SuccessFactors, and Microsoft PowerApps. Familiarity with Python, R, or other statistical tools

Experience with AI/ML models for workforce forecasting and attrition prediction using platforms such as Azure Machine Learning, IBM Watson, and Google Cloud AI

Strong understanding of HR data, data governance, and leadership reporting on people analytics

Preferred

Master's degree; experience with AI/ML applications in HR

Experience leading through transformation (e.g., evolution of data reporting to advanced analytics) and culture shift (e.g., mentoring and growing talent to be collaborative partners and inquisitive story tellers)

Demonstrates a strong intellectual curiosity and a structured approach to data exploration

Proactively seeks patterns, trends, and insights that uncover root causes and inform strategic decisions. Effectively translates complex data into clear, compelling narratives that support strategic decision-making

Maintains high standards of visual and narrative consistency across decks, dashboards, and reports, reinforcing brand integrity and stakeholder trust

Excellent cross-cultural communication skills and ability to influence and collaborate across diverse regions

Ability to influence with a positive and professional attitude

Excellent project management skills, with the ability to manage and prioritize multiple projects

Delivers high-quality work consistently, with attention to timelines, standards, and stakeholder expectations