Community Association Manager jobs in United States
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Associa · 5 hours ago

Community Association Manager

Associa is a leading company in community management with over 225 branch offices across North America. They are seeking a Portfolio Community Association Manager to oversee community initiatives and manage relationships with boards of directors, homeowners, and vendors. The role requires a hospitality approach to customer service and strong financial acumen.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed
Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
Attend Committee meetings and assist committees in developing goals and recommendations for Board review
Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc
Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation
Monitor corporate and client delinquency rates and collections process for account portfolio
Attend Board meetings per the management agreement and community events as needed
Prepare Board packages according to established time frames
Ensure Board of Directors is aware of legal actions involving the Association
Maintain unit and contract files relating to the operations of the Association
Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
Responsible for maintenance of C3 data base, including updating resident information
Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted
Responsible for oversight of Associa staff as contract provides
Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required
Oversee Associa staff as contract provides
Oversee the AP process in accordance with Associa home office processes and procedures
Other duties as assigned

Qualification

Community Association Manager licenseReal estateMicrosoft Office proficiencyConflict resolution techniquesProfessional customer serviceTime management skillsTeam playerEffective communication

Required

Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.)
Knowledge of communities/property/real estate and homeowners associations
Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.)
Proficiency in conflict resolution techniques
Professional customer service skills
Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities
Self-motivated, proactive, detail oriented and a team player
Time management and time critical prioritization skills
Ability to keep workspaces organized and maintained
Ability to interpret verbal and/or written instructions at a proficient level
Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team
Knowledge of company policies, procedures, and forms
Partner with multiple stakeholders, for example assistant community managers, vendors, peers, clients
Must be able to work effectively with others in person and in group setting
Must be able to prioritize, manage time, and meet deadlines
Must be able to communicate effectively and professionally on phone, email, and in-person
Must be able to operate general office equipment (copier, fax, phone systems, etc.)
Community Association Manager license issued by the Nevada Real Estate Division required

Preferred

Bachelor's Degree preferred

Benefits

Medical, dental, and vision insurance
401k
Disability insurance
Support with wellness and development initiatives

Company

Associa provides management and consultancy services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2008-06-11Private Equity

Leadership Team

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Michelle Johnson
SVP, Chief Information & Transformation Officer
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Debra Warren
VP Learning & Development
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Company data provided by crunchbase