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Gallagher · 5 hours ago

Senior Claims Examiner, Complex Liability

United States

Full-time

Remote

Senior Level

$88K/yr - $172K/yr

7+ years exp

Gallagher is a global leader in insurance, risk management, and consulting, dedicated to helping clients face risk with confidence. The Senior Claims Examiner will manage complex liability claims and ensure their resolution in a cost-effective manner, while also overseeing coverage issues and guiding junior adjusters.

ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management

Responsibilities

Manages the full life cycle of complex general liability claims in accordance with PLCA guidelines and client expectations

Responsibilities include analyzing coverage, assigning and reviewing investigations, evaluating damages, and recommending settlement strategies

Prepares timely reports for reinsurers, JPAs, and Superpools, and maintains accurate statistical data

Directs defense counsel, controls litigation costs, and attends mediations or settlement conferences as needed

Actively pursues subrogation opportunities and adjusts reserves based on claim developments

Drafts coverage letters, negotiates settlements, and ensures compliance with statutory and ethical standards

Provides guidance to junior adjusters and supports client file reviews

Maintains a minimum billing productivity of 80% daily and performs other duties as assigned

Qualification

Complex liability claims managementCoverage analysisSettlement negotiationClaims adjusting experienceStatistical data maintenanceClient serviceCritical thinkingProblem solvingEffective communication

Required

High school diploma and 7 years related experience working within the applicable specialty claims area

Demonstrated ability to handle unique/challenging claims issues at a senior adjuster level

Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements

Knowledge of accepted industry standards and practices

Computer experience with related claims and business software