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Fromm · 2 months ago

Services Technician

Reading, PA

Full-time

Onsite

New Grad, Entry Level

Fromm is a premier electrical supply company in the Mid-Atlantic market, renowned for its strong growth potential. They are seeking a Services Technician to conduct on-site evaluations of customer equipment and develop tailored solutions to optimize performance.

ElectronicsManufacturingWholesale

Responsibilities

Conduct on-site evaluations of existing equipment and systems using data collection tools in industrial manufacturing settings

Assess and document customer lockout/tagout policies, procedures, and compliance practices

Manage and monitor customer storeroom inventory during service visits to ensure asset accuracy and availability

Apply deep knowledge of Rockwell Automation products and relevant manufacturing technologies during service execution

Represent Fromm Electric Supply professionally while servicing critical customer machinery and applications

Build and maintain strong working relationships with key stakeholders at customer facilities

Qualification

Rockwell AutomationVFD startupsTechnical degreeMarket analysisArbitration skillsTechnology solutionsVendor compliance knowledgePresentation skills

Required

2-year technical degree – or- equivalent combination of skills, experience or education

Able to analyze market conditions, develop an annual business plan involving existing products and new product launches, and coordinate its implementation

Ability to define and grow new markets for emerging product technologies

Able to motivate and support outside sales reps to proactively implement business plan

Strong presentation skills in group and individual situations

Able to develop and articulate a strong value message for assigned products in competitive situations, in conjunction with applicable RA resources

Strong arbitration skills to effectively listen, communicate, and gain consensus

Able to identify and demonstrate technology solutions for customer applications

Knowledge of vendor guidelines, compliance, and code of ethics, including Rockwell Automation, Siemens, and Eaton