Job Duck ยท 1 month ago
V104- Client Services Coordinator
United States
Full-time
Remote
Entry Level
$1,150/mo - $1,220/mo
1+ years expJob Duck is a lifestyle company dedicated to connecting ambitious individuals with rewarding remote job opportunities. As a Client Services Coordinator, you will manage critical communications with providers and ensure accurate documentation to enhance client satisfaction and operational efficiency.
Staffing & Recruiting
Responsibilities
Negotiate with providers after training to secure favorable outcomes for clients
Coordinate timely follow-ups with relevant stakeholders
Accurately document all findings and interactions in the CRM system
Communicate with multiple providers and consolidate inquiries when possible to optimize efficiency
Contact providers on behalf of clients to request and review outstanding invoices, verify balances, and confirm insurance coverage applicability
Manage call volume and ensure responsiveness to client needs
Maintain professionalism and confidentiality in all communications
Qualification
Required
Minimum of 1 year of experience in client-facing roles or customer service
Strong organizational and time-management skills
Excellent verbal and written communication in English and Spanish
Ability to handle multiple tasks and prioritize effectively
Detail-oriented with a high level of accuracy
Problem-solving and negotiation skills
Comfortable working with CRM systems and VoIP tools
Professional demeanor and client-focused mindset
Company
Job Duck
We help incredible people find amazing careers working from home for a United States-based business.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase