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NEOGOV · 2 months ago

Program Associate - Nuisance Abatement

City County Building, IN

Full-time

Onsite

Entry Level

$43K/yr - $43K/yr

1+ years exp

NEOGOV is a department within the City of Indianapolis and Marion County focused on improving community quality of life. The Program Associate - Nuisance Abatement will support the nuisance abatement program, act as a liaison for legal case preparations, and advocate for the City during administrative hearings.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Presents evidence and advocates on behalf of the City at administrative law hearings, including inoperable vehicles, high weeds and grass, and unsafe building hearings

Provides administrative support for hearings and case preparation by compiling documents and research for presentation at administrative hearings

Reviews legal cases for quality, compliance and uniformity for prosecution in coordination with the Legal Case Specialist- Supervisor

Coordinates legal case file corrections

Records and documents administrative law hearings

Reviews default and agreed judgments, fines, and penalties resulting from administrative hearings and record these into the Citation Collection Services system

Develops positive working relationship with members of the Citation Collection Services staff to ensure quality assurance and court dockets are correct

Assists the Multi-Agency Sweeps Coordinator as needed with sweeps preparation, sweeps attendance, and other sweep duties as assigned by management

Assists the Multi-Agency Sweeps Coordinator as needed with Unsafe Building invoice review, submission, and property lien questions

Responds to inquiries and provide information as appropriate to the public, other City divisions or departments, other public agencies, and outside counsel regarding administrative hearings

Serves as a liaison between the City Prosecutor, administrative law judge, and BNS staff on matters pertaining to case management

Works closely and fosters good relationship with the Business Licensing Division for hearing tracking, scheduling, data management, case management system updates, and other projects in partnership with Business Licensing to improve processes and effectiveness of nuisance cases, sweep cases, and other legal issues

Analyzes and interprets applicable codes, laws, ordinances, and statutes

Observes and solves operational and technical policies and procedures

Organizes litigation files, evidence and documents for effective analysis and presentation

Monitors, tracks, and documents all hearings conducted into the case management system

Records court proceedings and prepare minute entries, motions, and decision letters

Prepares, coordinates, and sends notices of hearing

Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless legal case review

Coordinates submission of citations for Citation Collection Services

Investigate, collect and compile a wide variety of materials, documents, reports and evidence

Prepares a variety of legal forms and documents, as well as correspondence and reports

Documents and track legal outcomes of multi-agency sweeps and case management system and other excel/word documents that are prepared for various City agencies, including the Mayor’s Office

Fosters positive working relationships with co-workers, other City employees, and the public using principles of good customer service

Qualification

Legal case preparationAdministrative law hearingsLegal terminology understandingMicrosoft WordMicrosoft ExcelCommunication skillsMulti-tasking abilityCustomer serviceOrganizational skillsAttention to detailTeamwork

Required

Bachelor's degree in related field of study

Excellent communication skills, both written and verbal

Strong computer skills including experience with Microsoft Word, Excel, Outlook, and Access

Attention to detail, ability to multi-task, and organizational skills

Ability to deal fairly and courteously with the public and handle multiple cases and assignments

Ability to understand the jurisdictional requirements of environmental court and administrative law hearings

Must be able to establish and maintain effective working relationships with those contacted in the course of work

Must be able to work independently, to both identify problems/issues and their resolution

Demonstrated ability to work within a team and independently as well as creativity and initiative in solving complex problems

Must be flexible to the varying degree or work responsibilities based on departmental need and be willing to take on projects, as designated by management