Joink ยท 1 month ago
MDU Account Manager
Terre Haute, IN
Contract
Onsite
Senior Level
5+ years expJoink is a company specializing in broadband and telecommunications services. The MDU Account Manager is responsible for driving sales growth within the multi-family and new construction market by managing relationships with property owners and developers, leading sales engagements, and ensuring customer satisfaction.
Information TechnologyInternetTelecommunications
Responsibilities
Establish and maintain a strong presence within the MDU and new-build markets through networking, industry events, and partnership outreach
Proactively identify and promote awareness of new construction and redevelopment projects to position the company as the provider of choice for fiber and broadband services
Build and manage a robust pipeline of MDU opportunities, including bulk and retail service agreements
Utilize CRM tools and market analytics to qualify leads, track progress, and achieve targeted growth in subscriber and suite activations
Negotiate bulk, marketing, and access agreements with property developers, HOAs, and property management companies
Partner with legal and finance teams to ensure all agreements meet company standards, compliance, and profitability goals
Collaborate with network build, construction, and provisioning teams to transition signed opportunities into executed projects
Monitor project timelines and ensure properties are service-ready in alignment with developer and construction schedules
Partner with residential and vendor sales channels to drive subscriber penetration and revenue within assigned MDU properties
Provide strategic insight and coordination to ensure marketing campaigns and property-level activities support growth objectives
Mentor and support account executives and sales representatives to strengthen sales effectiveness within the MDU channel
Share best practices and provide field coaching to improve team performance and customer engagement
Qualification
Required
5+ years of B2B or B2C sales/account management experience within the telecommunications, broadband, or cable industry
In-depth understanding of fiber, broadband, and telecommunications products and infrastructure
Proven relationship-building and negotiation skills at the executive and property management levels
Strong analytical and organizational skills to manage multiple priorities
Excellent communication and presentation abilities
Proficiency with Microsoft Office Suite and CRM software (e.g., Salesforce)
Preferred
Bachelor's degree in business, marketing, communications, or related field preferred
Experience working cross-functionally with network construction and provisioning teams is strongly preferred
Company
Joink
Joink is an IT company that offers fiber optic and cloud hosting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Josh Zuerner
President & CEO
Company data provided by crunchbase