ChenMed · 3 hours ago
Clinical Manager - Tampa , FL - Various locations
Tampa, FL
Full-time
Onsite
Mid, Senior Level
$53K/yr - $75K/yr
5+ years expChenMed is a family-owned and physician-led healthcare provider transforming healthcare for seniors. The Center Clinical Manager is responsible for managing back office operations, ensuring clinical quality, compliance, and team supervision while collaborating with leadership to meet organizational goals.
Health CarePrimary and Urgent Care
Responsibilities
Collaborates with Center and Divisional leaders to provide VIP service to patients, family members and staff
In partnership with Center leadership, manages clinical operations to ensure organizational objectives relative to clinical performance metrics, growth strategy and membership goals are regularly met and/or exceeded
Ensures proper back office staffing scheduling, approves staff payroll and PTO, plans for and manages staffing shortages
Performs direct patient care duties as/when needed. Patient care may include all duties roles and responsibilities of a Care Promoter
Uses data analytics and dashboards to assist with the development and execution of business strategies that increase revenue and quality ratings (HEDIS/STARS/Clinical Gaps) and support our core model
Develops protocols and procedures to improve staff productivity. Collaborates with PCPs to coach and manage clinical staff performance; implements progressive improvement plans and disciplinary action when needed
Manages medical equipment and supply inventory. Ensures availability and proper preventative maintenance of emergency equipment. Troubleshoots malfunctions, initiates service and repair requests and inspects new equipment
Ensures key performance targets are met, including but not limited to: Key Performance Metrics (KPI) metrics, wait times, patient experience and staff engagement and turnover
Leads high quality selection, hiring and on-going training and education for clinical staff and Pharmacy/Medication Technicians. Facilitates orientation and onboarding of new clinical team members ensuring they are fully trained in their duties including philosophy of care, patient flow and clinical competencies
Ensures regulatory compliance with OSHA, HIPAA and other governing agencies. Enforces clinical and quality standards and internal audit requirements of ChenMed
Completes all required training to dispense medications from medication room
Performs other duties as assigned and modified at manager’s discretion
Qualification
Required
High school diploma or GED equivalent
Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant
A minimum of 5 years progressive work experience in a medical clinic, hospital or similarly regulated healthcare environment
A minimum of 2 years management experience with direct reports
IV Therapy certification for LPNs where required by State Board of Nursing
Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment
Highly developed healthcare operations and clinical acumen
Superb knowledge and understanding of general clinical operations, practices, techniques, medical products, processes and procedures
Advanced skill in screening patients, medication administration, wound care, vital signs, and drawing blood and other specimens for laboratory work
Excellent oral and written communication skills
Excellent leadership, interpersonal and organizational skills. Able to effectively coach, mentor, inspire and encourage top performance
Proven ability to consistently meet and regularly exceed organizational metrics
Ability to nurture and maintain high clinical staff engagement and low turnover
Ability to effectively collaborate and influence team members, including PCPs, Providers and Specialists, market/region/division leaders, center and dyad leaders, nursing staff, and front office staff
Capability to effectively resolve problems and achieve team goals
Ability to efficiently multi-task, seamlessly shift priorities and manage multiple projects in tandem. Ability to be and remain calm and flexible in busy or stressful situations
Detail-oriented to ensure accuracy of patient care, staff scheduling and other pertinent duties
Customer-focused, compassionate and empathetic with our patient population and their family members
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position
Ability and willingness to travel locally, regionally and/or nationwide up to 10% of the time
Spoken and written fluency in English; Bilingual a plus (Spanish/Creole)
This job requires use and exercise of independent judgment
Preferred
BA/BS degree in Business or Healthcare Administration or a healthcare related field
Experience working with geriatric patients
EMR system experience
Benefits
Great compensation
Comprehensive benefits
Career development and advancement opportunities
Great work-life balance
Company
ChenMed
ChenMed is a full-risk primary care market leader that is transforming healthcare for seniors.
1001-5000 employees
H1B Sponsorship
ChenMed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (13)
2022 (26)
2021 (31)
2020 (23)
Funding
Current Stage
Late StageLeadership Team
Christopher Chen, MD
Chief Executive Officer
Michael Redmond
Chief Financial Officer
Recent News
2025-06-27
Google Patent
2025-05-05
Company data provided by crunchbase