Cargolux Airlines · 4 hours ago
Agent Sales & Customer Service SEA
Seattle, WA
Full-time
Onsite
Entry Level
$23/hr - $26.50/hr
1+ years expCargolux Airlines is seeking an Agent Sales & Customer Service SEA to join their team. The role involves disseminating rate and routing information, assisting customers with requests, and performing various assignments as directed by management.
Air TransportationTransportation
Responsibilities
Disseminates rate and routing information via phone, fax and email
Attains and maintains ability to find schedules, rates and trucking data sufficient to efficiently deal with customer requests and follow ups
Determines dimensional vs. actual weights, works simultaneously in English and metric systems, knows aircraft floor-loading limitations, and knows when to apply positional vs. volume weights
Be thoroughly conversant in booking, ALERT, SPH, and LUX-reservations notification procedures relevant to bookings, as well as how to find relevant data for destination import restrictions
In addition to responsibilities otherwise enumerated herein, the Customer Service Agent shall perform those other assignments as directed by the Sales or Station/Regional Manager
Qualification
Required
Minimum of one (1) year of experience sales and/or customer service
Must be found qualified/acceptable by government agencies for issuance of an airport ID
Must have valid driver's license and ability to obtain a passport
To maintain professional and technical knowledge in regards to the air cargo industry
Must always conduct themselves in a pleasant, business-like manner to be reflective of high standards
Proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
Have team spirit and be able to work in an independent way
Be proactive and take initiatives
Be willing to learn and improve
Preferred
Knowledge and experience in air cargo sales and/or freight forwarding considered a plus
Benefits
Health Benefits: Medical, Vision, Dental. Additional ancillary plans available at low cost to the employee
Retirement: Short waiting period to participate. Up to 6% employer match.
Paid time off: start off with 10 vacation days a year (on an accrual basis). 52 sick hours as of date of hire, 9 holidays.
Company
Cargolux Airlines
Cargolux is Europe’s largest all cargo carrier and boasts a modern fleet of purpose-built 747-400 and 747-8 freighters.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Research and Markets
2025-06-30
2025-06-09
Silicon Luxembourg
2024-04-24
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