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SOSi · 11 hours ago

Field Service Engineer

Honolulu, HI

Full-time

Onsite

Senior Level, Lead/Staff

$103K/yr - $123K/yr

8+ years exp

SOSi is currently looking for an experienced Field Service Engineer (FSE) to join their team in Camp Smith, Honolulu, Hawaii. The role involves analyzing and maintaining network systems, providing technical support, and ensuring network security while supporting the mission of USINDOPACOM.

ConsultingGovernmentInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Hiring Manager

Rhonda Reinartz

Responsibilities

Analyze local and wide area network systems, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices

Resolve interoperability problems to obtain operations across all platforms including email, file transfer, multimedia, teleconferencing, and the like; configure systems to user requirements

Support the acquisition of hardware and software as well as subcontractor services as needed; perform various tests and document results

Administer and maintain local and wide area networks; provide technical support and troubleshooting to users

Plan network layout design; may administer network security

Serve on multiple functional teams in support of the contract enterprise, to include the Incident Management and Response, Installation and Configuration, System Performance Monitoring, Network Performance Monitoring, and Patching Teams

Manage usage and performance of voice, video and/or data communications networks

Maintain network security and ensure compliance with security policies and procedures

Evaluate hardware and software, including peripheral, output, and related equipment

Participate in developing and implementing network-related procedures and standards

Participate in and may lead, aspects of major network installations and upgrades

Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance

Develop and implement testing strategies and document results

Provide advice and training to end-users

Troubleshoot and resolve complex problems

May provide work leadership to less-experienced network personnel

Maintain current knowledge of relevant hardware and software applications as assigned

Participate in special projects as required

Manage functionality and efficiency of a group of computers running on one or more operating systems

Maintain the integrity and security of network devices and systems

Set up administrator and service accounts

Maintain system documentation

Interact with users and evaluate vendor products

Patch and update network device operating systems to Department of Defense guidelines

Troubleshoot and resolve issues with Cisco IOS-based network devices

Develop scripts and tools to automate and improve user support activities

Monitor overall network health and troubleshoots reported events

Qualification

Network administrationDoD 8570 IAT Level II certificationVirtual Desktop InfrastructureCisco IOS troubleshootingMicrosoft enterprise servicesCircuit & Network DesignType 1 Encryption DevicesDISA Circuit ManagementFluency in foreign languageSoft skills