Pawnee Mental Health Services · 1 month ago
Chief Clinical Officer
Manhattan/ Houston St
Full-time
Onsite
Lead/Staff, Director/Executive
$113K/yr - $135K/yr
5+ years expPawnee Mental Health Services is seeking a Chief Clinical Officer to oversee clinical operations and ensure high-quality client care. The role involves developing clinical standards, collaborating with various departments, and leading clinical staff to achieve the agency's strategic goals.
Health CareMental HealthNon Profit
Responsibilities
Oversees the development, implementation, and monitoring of clinical standards for all clinical support employees, beginning within the hiring process and continuing through their entire employment to ensure clinical competency
Oversees clinical projects including project formulation, documentation, meetings, agendas, tracking and documentation and ownership of results and impact on Pawnee’s clinical operations
Identifies, facilitates, implements, and performs on-going evaluation of new programs and service lines including formulation, documentation, meetings, agendas, tracking and documentation and ownership of results and impact on Pawnee’s clinical operations
In collaboration with others in leadership, develops clinical operations plans; communicates and continuously evaluates plans
Develops, plans and implements policies, and regularly updates procedures and protocols to support clinical and other client care services
In collaboration with others, regularly conducts annual review and revision of all clinical Policies and Procedure
Develops and supports internal controls to ensure that clinical policies and operating procedures are followed, necessary controls are effective and efficient
Works with Clinical Directors and Managers to ensure that clients have access to services in a timely manner
Verifies adherence of patient referral processes for specialty care, diagnostics and procedures according to health center program compliance standards
Develops partnerships, coordinates activities, reviews work, exchanges information, and resolves problems related to clinical competencies; this includes partnering with internal and external stakeholders to ensure highly effective and efficient care delivery that reduces cost, improves quality of outcomes and delivers and excellent client experience
Promotes the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize work processes
Ensure clinical programs are in compliance with required standards established by regulatory agencies and agency policy
Acts as the Certified Community Behavioral Health Center Project Director for up to 50% of staff’s work time
Collaborate with clinical program directors to set measurable outcomes for clinical services, establish specific measurable goals and performance indicators, develop and/or revise tools to measure progress, regularly review progress, identify areas where programs excel, develop alternatives in areas that need improvement, identify and eliminate barriers to goal achievement
Maintaining all CCBHC standards and quality metrics across all clinical programs and service lines
Works with the CFO on developing and analyzing department budgets
Works closely with the Billing department and Human Resources to monitor the status of provider insurance enrollment
Works closely with the Finance/Billing Department to identify errors that generate delays in payment or errors that cause delay in the submission of claims
Full ownership, oversight and accountability for: Prioritization of establishing caseload related policy including the prioritization of caseload management and regular distribution for all staff in clinical programs on an ongoing basis
Prioritization of maintaining and ensuring the highest level of productivity for all participating staff including but not limited to: Review and maximization of staff schedules to support optimal productivity
Ensuring staff timely closing of notes in accordance with agency policies
Ensuring supervisor timely approval of staff notes
Ensuring timely completion of treatment plans for all active clients
Ensuring timely enrollment of all incoming new referrals in applicable services
Regularly holds variance meetings with program directors, managers and supervisors to ensure programs meet productivity metrics identified in the Wage and Salary policy
Facilitates and leads regular clinical department meetings in conjunction with the Program Directors
Acts as a patient including the dissemination, monitoring and resolution of client care related matters
Builds a team, resolves conflicts, and facilitates group interaction both within the team and with cross-departmental teams
Enables team to achieve optimal results by providing information, encouragement, and support
Facilitates assigned employees’ time and attendance cards including requests for Paid Time Off and minimizing overtime
Oversees hiring, orientation, and training and development of assigned staff. Provides coaching and counseling utilizing the approved performance feedback tools and methods of Pawnee Mental Health
Aligns program goals and services with Pawnee’s strategic goals
Assume/assign interim direction of clinical programs when director positions are vacant
Hire, supervise and evaluate a qualified staff and ensure they are trained to meet the needs of Pawnee. Document concerns and provide feedback as necessary
Provide leadership and serves as a member of committees and work groups as assigned
Advise, consult and serve as a member of the management team in the development and execution of short term and long-range plans based on agency goals, strategic planning and growth objectives
Work cooperatively with administrative program directors and their staffs in managing those aspects of clinical service areas
Provide and coordinate input on clinical matters related to Pawnee’s Electronic Medical Record)
Attend meetings of the Board of Directors and provide information as requested
Participate in community activities that promote awareness of behavioral health issues and that promote the positive image of Pawnee
Network with State, regional and local health care, mental health care and social services representatives and organizations
Performs other responsibilities as assigned
Qualification
Required
Master's degree in Social work, Psychology, Marriage and Family Therapy, Nursing or other relevant field
Kansas license to practice independently as a Qualified Mental Health Professional (QMHP)
Five years of direct experience working in the behavioral health care field with at least three years of senior management and supervisory experience
Experience with Microsoft Office Software and electronic health records
Typing capacity of 45 words per minute
Preferred
Knowledge of Certified Community Behavioral Health clinics and Community Mental Health Centers
Two years of experience working with the BIPOC and/or veteran community strongly preferred
Company
Pawnee Mental Health Services
Pawnee Mental Health is a private, non-profit organization for aging and disability services as a community mental health center.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Becky Woodward, LSCSW,LCAC
Chief Clinical Officer
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