GFI Digital ยท 3 hours ago
Sr. System Engineer
GFI Digital is seeking a Senior Field Engineer to provide a high level of in-person customer service by implementing, maintaining, and resolving technical issues related to customer workstation and server hardware, software, and network equipment. The role involves managing IT environments and mentoring junior staff while requiring minimal supervision.
HardwareInformation TechnologyPrinting
Responsibilities
Responsible for working through our ticketing system to configure, implement, monitor, manage, and support all clients IT environments
Qualification
Required
4-8 years server, storage, networking, and security experience
Experience with server virtualization such as Microsoft Hyper-V and VMware
Strong background with Microsoft products (Azure, Active Directory, 365, Exchange, Intune)
Requires minimal supervision and works with large scope, more complex issues and projects
This is a coaching/mentoring role for Analysts and Engineers
Must be customer service focused
Must also possess excellent written and oral communication skills
Highly self-motivated and directed
Must collaborate with peers to problem solve and find the best solution and outcomes
Proven analytical and problem-solving abilities
Must have ability to meet deadlines
Preferred
Degree in field of computer science preferred
Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off immediately available upon hire
Vision insurance
Hybrid Schedule