Lighthouse Lab Services · 2 months ago
Business Development Manager, Instrument Services
Charlotte, NC, United States
Full-time
Onsite
Senior Level
$100K/yr - $120K/yr
7+ years expLighthouse Lab Services is a trusted industry leader seeking an experienced Business Development Manager – Instrument Services to expand their market footprint. The role involves driving growth in the instrument service portfolio, building long-term partnerships, and leveraging technical knowledge and consultative selling skills to meet sales targets.
BiotechnologyHealth CareHealth DiagnosticsMedicalStaffing AgencyWellness
Responsibilities
Drive growth of our instrument service portfolio across CROs, pharmaceutical organizations, and large reference labs
Identify, pursue, and close new business opportunities that meet established sales targets
Develop and execute strategic sales plans to expand market share and build a sustainable pipeline
Leverage your existing network to generate leads, build trust, and convert prospects into long-term clients
Manage CRM activity using company SOPs — research prospects, track opportunities, record closed business, and maintain accurate notes
Build a strong referral network via cold outreach, B2B strategies, conferences, and relationship-driven business development
Cultivate strong relationships with current clients, partners, and internal teams through proactive, transparent communication
Deliver persuasive presentations, sales pitches, product updates, and data-driven reports
Attend team meetings and facilitate communication between customers and technical staff
Work with internal teams to create accurate Statements of Work and ensure exceptional service delivery
Negotiate service agreements and maintain a high standard of customer satisfaction
Travel to client sites and conferences as needed
Qualification
Required
Bachelor's degree in Sales, Business, Chemistry, Biochemistry, or related field
7+ years of proven success selling instrument service plans to CROs, pharma, or large reference labs
Familiarity with key laboratory instruments, especially Immunoassay and LC-MS
Strong communication, presentation, and negotiation skills
Ability to manage a sales pipeline, understand complex service offerings, and maintain meticulous organization
Customer-first mindset, problem-solving ability, and confidence handling multiple priorities
Proficiency with MS Office Suite and CRM systems
Positive, outgoing attitude and the ability to build lasting client relationships
Preferred
Experience in clinical laboratory or toxicology markets is strongly preferred
Advanced degree a plus
Benefits
Medical, dental, and vision coverage
15 PTO days + 10 holidays
401(k) with up to 4% company match
Company-paid life and disability insurance
Paid Volunteer Time Off
Partially paid medical and parental leave
Company
Lighthouse Lab Services
Lighthouse Lab Services offers a wide range of solutions for medical laboratories, including recruiting, consulting, & instrument services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-11-01Series Unknown
Leadership Team
M
Mark Roth
Chief Executive Officer
Recent News
Company data provided by crunchbase