Apply on Employer Site

iScribeHealth · 1 month ago

CloudOps Engineer

Nashville, TN

Full-time

Hybrid

Senior Level

5+ years exp

iScribeHealth is an AI-powered virtual scribe solution dedicated to improving healthcare efficiency through automation. The CloudOps Engineer will design and manage a secure, scalable cloud infrastructure on Azure, ensuring compliance and optimizing costs while collaborating with cross-functional teams.

Electronic Health Record (EHR)Health CareHospitalMedicalVirtual Assistant

No H1B

Hiring Manager

Brittney Pennington

Responsibilities

Lead the design and management of iScribeHealth’s secure, scalable Azure Cloud Infrastructure supporting our AI-driven healthcare platform

Architect high-availability systems leveraging Azure App Services, AKS, SQL, Blob Storage, and Front Door

Implement infrastructure-as-code (IaC) for standardized, version-controlled deployments

Drive cost-optimization strategies that balance performance, scalability, and spend

Collaborate across Product and Engineering to align infrastructure with business and user needs

Maintain strong observability practices using Application Insights, Azure Monitor, Sentry, and Grafana

Monitor and respond to production alerts to ensure uptime and rapid incident resolution

Lead SEV 1–3 incident response, root cause analysis, and post-incident reviews to drive ongoing improvements

Safeguard systems and ensure compliance within a regulated healthcare environment

Oversee secure secrets management through Azure Key Vault and managed identities

Integrate DevSecOps best practices into all stages of development

Partner with Security and Compliance to support HIPAA and SOC2 readiness, assist with security audits, and remediate findings

Maintain robust access controls and documentation aligned with industry

Define and track SLAs and reliability KPIs; communicate outcomes to stakeholders

Schedule and manage platform maintenance and updates to minimize disruption

Continuously optimize infrastructure for speed, reliability, and scalability as the company grows

Evaluate emerging tools and technologies that improve deployment efficiency and observability

Establish systems for managing and securing company devices and digital assets

Oversee provisioning, compliance, and lifecycle management of employee hardware

Ensure device policies align with company security protocols and access controls

Provide mentorship, direction, and alignment across the Technology organization

Collaborate closely with Engineering, Product, and Support to ensure reliable releases and infrastructure transparency

Communicate system health, project priorities, and incident learnings clearly across teams and leadership

Qualification

AzureInfrastructure-as-codeSecurity complianceHigh-availability systemsIncident responseScripting BashScripting PythonScripting PowerShellHealthcare experienceZero-downtime deploymentCollaboration skillsCommunication skills