Sodexo · 2 months ago
Director of Workplace Solutions
New York, NY
Full-time
Hybrid
Director/Executive
7+ years expSodexo is seeking a Director of Workplace Solutions to join their WRX Solutions Team, focusing on creating vibrant workplace ecosystems that enhance employee experiences. The role involves developing integrated solutions across various sectors, managing projects, and building client partnerships to drive productivity and well-being.
CouponsEducationHealth Care
Responsibilities
Develop dynamic workplace solutions that integrate technical excellence with hospitality principles for new client opportunities and current client business growth across Life Sciences, Corporate HQ/Class A Office, Tech and Finance sectors
Create workplace ecosystems infused with care and personal touch, building solutions that make people feel valued, supported, and nurtured while meeting technical and operational requirements
Design integrated experiences that deliver exceptional service "from door to desk," encompassing hard and soft facility services, amenities, and guest experiences that light up every workday
Project manage SME teams to create solutions that balance technical rigor with human-centered design; manage multiple projects simultaneously with a "yes, and" mindset
Champion the One Team approach, ensuring solutions reflect our commitment to transcending rigid roles and training everyone—from chefs to engineers—on hospitality and guest service as our north star
Develop innovative, tailored solutions that achieve customers' key drivers while incorporating hospitality principles that create excitement, build culture, and drive collaboration
Research industry trends in both facilities management and workplace hospitality to provide leading-edge solutions that deliver a competitive advantage
Understand the evolving workplace landscape, including return-to-office dynamics, collaboration spaces, well-being priorities, and the shift toward experience-driven workplace management
Maintain deep knowledge of competitor landscape and position Sodexo WRX's unique hospitality-first mission and "built-in flexibility, backed by action" approach
Build compelling value propositions that demonstrate how our hospitality-infused IFM approach positively impacts well-being and performance, driving productivity, loyalty, and growth
Develop solutions that create "home away from home" environments—complete with expertise, care, and a feeling of belonging—that help clients' employees perform at their highest potential
Ensure competitive pricing that meets margin and risk requirements while delivering exceptional value through our ownership model and scale of self-performing delivery
Work closely with transition and operational leaders to provide contextual guidance for successful mobilization of new business using our Amaze culture program and service delivery systems
Follow contract details closely, including scope of work, risk/reward KPIs, client satisfaction metrics, and financial drivers
Ensure solutions are designed for agility, with the structure and flexibility to shift with client needs in real-time
Qualification
Required
7+ years of experience delivering workplace experiences through hard, soft, and amenity services in Hospitality, Corporate HQ/Class A Office, or Finance environments
Experience developing service delivery models for clients, including knowledge of how to best leverage self-performance, subcontracting, and technology solutions
Experience analyzing operating unit cost structures for management fee and profit and loss models
Understanding of current and emerging technologies and their practical application to current and future operating models
Experience in client-facing roles with proven business acumen, bringing a hospitality mindset to nurture relationships with current and prospective clients
Ability to identify and solution for clients' needs through the lens of creating caring environments and moments that matter
Strong presentation skills—the ability to interact with external and internal customers, effectively communicating how hospitality principles elevate workplace experiences
Demonstrated ability to build trust and affinity with clients by providing thoughtful, personal, and positive interactions
Strong leadership, motivational, and collaborative skills with high ability to influence without authority across diverse stakeholders (business leadership, Technical Solution Developers, Finance, HR, Legal, Operations)
Experience managing multiple projects in different points of the project lifecycle simultaneously, demonstrating agility and the 'yes, and' mindset
Commitment to the One Team philosophy, working seamlessly across service lines to take ownership of issues and opportunities
Cultural ambassador for the Amaze program, understanding how shared ownership, intentional hospitality, and human-centered service moments drive outcomes
Ability to translate technical knowledge into clear, concise communications for diverse stakeholders, connecting technical requirements to hospitality-driven outcomes
Strong problem-solving skills with ability to analyze and interpret contractual, financial, technical, operational data, and commercial terms
Understanding of go-to-market strategy and competitive landscape, articulating how Sodexo WRX's hospitality approach differentiates from traditional FM providers
Ability to identify how technical and hospitality solutions address client needs to create vibrant, versatile work environments where employees thrive
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Functional Experience - 7 years in developing technical solutions and construction design
Benefits
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
Company
Sodexo
Sodexo is now the worldwide leader in Quality of Life services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-05-27Post Ipo Debt· $1.1B
2024-07-25Post Ipo Debt· $488.31M
2002-04-12IPO
Leadership Team
Michael Svagdis
CEO Campus & Government Services
Molly Matthews
Chief Executive Officer, US Healthcare & Seniors
Recent News
2026-01-08
2026-01-08
Company data provided by crunchbase