Telecommunications Technician (Contract) jobs in United States
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ServiceTec ยท 1 month ago

Telecommunications Technician (Contract)

positionOrlando, Florida, United States
timeFull-time, Contract
remoteOnsite
seniorityMid Level
money$58K/yr - $62K/yr

ServiceTec is the leading independent provider of managed IT services to the aviation industry, and they are seeking a Telecommunications Technician at Orlando International Airport. The role involves executing daily tasks, managing project work orders, and resolving trouble tickets while providing support across various airport services.

Information ServicesInformation Technology

Responsibilities

Prepare telecommunications endpoints for deployment
Maintain and manage inventory of stock and equipment
Assess physical environments for Intermediate Distribution Frames (IDFs) and Main Distribution Frames (MDFs)
Repair damaged jacks and faceplates, test cables, and run cross-connects
Provision SIP endpoints in Avaya System Manager
Make programming changes in Avaya Voice Mail
Ensure timely closure of work orders and trouble tickets within defined Service Level Agreements (SLAs), including appropriate documentation
Coordinate daily with Unified Communications and Network Teams
Troubleshoot AudioCodes SIP Gateway Devices and Code Blue Emergency Phones
Read and interpret construction floor plans and technical schematics
Perform physical tasks including lifting up to 25 lbs. and extensive walking across airport facilities

Qualification

Nortel CS1000VOIP telephony systemsAvaya Aura Core SuiteT-1 ISDNFiber testing proceduresLow-voltage wiringCustomer interactionTroubleshooting skillsMicrosoft OfficeNortel PBXCallpilot programmingProblem-solving skills

Required

Strong knowledge of Nortel CS1000
Knowledge of T-1 ISDN, VOIP and fiber testing procedures and equipment
Excellent customer interaction and communication skills
Strong troubleshooting and problem-solving skills
Willingness to learn and adapt in a fast-paced environment
Proven ability to work independently
Exhibit a strong work ethic and accountability to deadlines
Must be competent in all Microsoft Office applications and an excellent understanding of VOIP telephony systems
Nortel PBX, Callpilot, auto-attendant applications and programming skills
Working knowledge of the Avaya Aura Core Suite
Familiarity with low-voltage wiring and cabling standards
Must be able and willing to work various shifts, weekends and holidays, as needed
Must have a valid driver's license

Company

ServiceTec

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ServiceTec is the largest and most highly respected independent provider of Managed IT Services to airports and airlines.
dateFounded in 1989
location
Reston, Virginia, USA
people-size51-200 employees
web-link
https://servicetec.com/

Funding

Current Stage
Growth Stage

Leadership Team

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David Ison
Board Advisor
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Company data provided by crunchbase