HCLTech · 1 month ago
CAD Application Support Specialist
Raymond, OH
Contract
Onsite
New Grad, Entry LevelHCLTech is a leading technology company, and they are seeking a CAD Application Support Specialist. The role involves installing, configuring, and providing technical support for various CAD applications while ensuring seamless integration and user support.
Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
No H1B
Responsibilities
Install and configure CAD applications such as 3DEXPERIENCE, CATIA V5, Delmia, AutoCAD, and SolidWorks
Ensure proper setup and integration with existing systems and workflows
Manage user accounts, permissions, and access controls
Maintain application settings and preferences to optimize performance
Provide technical support for any issues related to CAD applications
Diagnose and resolve software and hardware problems
Collaborate with vendors and other IT teams to address complex issues
Plan and execute migration of CAD applications to new versions or platforms
Ensure data integrity and minimal disruption during migration processes
Monitor system performance and usage to identify potential issues
Perform regular maintenance tasks such as updates, patches, and backups
Implement and maintain disaster recovery plans
Assist users with application-related queries and provide training on best practices
Develop and maintain documentation for application usage and troubleshooting
Work closely with design and engineering teams to understand their needs and provide tailored support
Participate in cross-functional projects to enhance application capabilities and integration
Qualification
Required
Install and configure CAD applications such as 3DEXPERIENCE, CATIA V5, Delmia, AutoCAD, and SolidWorks
Ensure proper setup and integration with existing systems and workflows
Manage user accounts, permissions, and access controls
Maintain application settings and preferences to optimize performance
Provide technical support for any issues related to CAD applications
Diagnose and resolve software and hardware problems
Collaborate with vendors and other IT teams to address complex issues
Plan and execute migration of CAD applications to new versions or platforms
Ensure data integrity and minimal disruption during migration processes
Monitor system performance and usage to identify potential issues
Perform regular maintenance tasks such as updates, patches, and backups
Implement and maintain disaster recovery plans
Assist users with application-related queries and provide training on best practices
Develop and maintain documentation for application usage and troubleshooting
Work closely with design and engineering teams to understand their needs and provide tailored support
Participate in cross-functional projects to enhance application capabilities and integration
Proficiency in 3DEXPERIENCE, CATIA V5, Delmia, and Team center
Strong understanding of CAD application architecture and functionality
Excellent troubleshooting skills and ability to diagnose complex issues
Ability to work under pressure and manage multiple tasks simultaneously
Strong verbal and written communication skills
Ability to explain technical concepts to non-technical users
Candidates interested in applying for this Contract opportunity must have a valid work authorization to work in the United States
Preferred
Previous experience in a similar support role is highly desirable
Familiarity with standard practices and service management
Company
HCLTech
HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.
Founded in 1976
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$220MKey Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO
Leadership Team
Vijayakumar C.
Chief Executive Officer
Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
Recent News
2026-01-05
Techcircle
2025-12-31
Company data provided by crunchbase