Cleared Desktop Support in Tewksbury, MA jobs in United States
cer-icon
Apply on Employer Site
company-logo

Virtual Service Operations · 2 months ago

Cleared Desktop Support in Tewksbury, MA

positionTewksbury,MA,US
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Virtual Service Operations is a hybrid cloud and managed services consulting firm seeking motivated individuals for Desktop Support in Tewksbury, MA. The role involves providing workstation support, managing installations and changes, and ensuring customer satisfaction through various IT support tasks.

Cloud ManagementConsultingInformation TechnologySoftware
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Provide Workstation Software Break Fix support
IMAC – PC Install, Moves, Adds and Changes
Image Loads
Asset Recovery
Asset tagging
Printer Support
Client Center (Tech Bar) Support
IT Service Management Updates
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualification

Desktop SupportPC ImagingServiceNowChange ManagementIncident ManagementCertified Dell TechnicianCommunicationProblem-Solving SkillsTeamwork

Required

Minimum 5 years of working experience in Desktop Support
Knowledge of PC Imaging
Experience with change management and incident management
Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Must be within driving distance of Tewksbury, MA and willing to work onsite
Must possess an active U.S. Government Secret Security Clearance or above
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals

Preferred

Certified Dell Technician
Expertise in Inventory Control

Benefits

Ongoing learning and development opportunities
A wide variety of benefits for eligible employees related to health, retirement, professional development, and more

Company

Virtual Service Operations

twittertwitter
company-logo
Virtual Service Operations is an IT solution provider that specializes in tool-based cloud management systems and deployment solutions.
dateFounded in 2017
location
Nokesville, Virginia, USA
people-size201-500 employees
web-link
https://vso-inc.com

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Gary Hale
CEO/Co-Founder, Mpathic
linkedin
leader-logo
Stephen O'Keefe
Chief Executive Officer
linkedin

Recent News

24-7 Press Release Newswire
Marquis Who's Who Honors Sean Moriarty for Excellence in Information Technology Sales
2025-10-15
Company data provided by crunchbase