RPM Living ยท 3 days ago
Client Services Coordinator
Austin, TX
Full-time
Onsite
Entry Level
2+ years expRPM Living is dedicated to a people-first approach, offering exceptional benefits and opportunities for career growth. The Client Services Support Coordinator will collaborate with team members to develop and execute property operations and marketing strategies, while managing various projects and ensuring client satisfaction.
Commercial Real EstateReal Estate
Responsibilities
Provide general support to the Client Services Sales team to assist and serve our clients and the company on new business opportunities
Organize and maintain Client Services library of support resources
Significant project management of new business projects, maintaining daily contact with stakeholders to understand their needs and goals, ensuring we deliver cohesive and comprehensive deliverables for our clients
Provide strategic oversight for brand, creative direction, marketing, operational content, and communication
Track multiple moving pieces across various projects while managing overall workflow, emphasizing both attention to detail and organization
Effective time management to meet deadlines for all new business initiatives
Assist as a liaison between the client and company team members
Assist with preparing pitch material completion by creating the content for the pitch decks, interfacing directly with leadership, operations, and marketing throughout the process
Develop and produce professional proposals and supporting materials to clients in numerous markets
Participate in property operations and marketing strategy sessions, writing of content and edits/updates on proposals and presentations
Shop competitors for potential projects, when needed
Ensure best practice sharing and adoption across the pitch and/or proposal collateral
Stay informed on multifamily, economic, market, and demographic trends
Assist with department projects as needed
Assist with client specific deliverables, reporting, and market research
Qualification
Required
Bachelor's degree from four-year college or university. Experience may substitute for education
Two years of experience in a corporate environment, preferably in real estate or multifamily
Ability to quickly grasp new concepts, processes, and technologies
Skilled in organization with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously
Knowledge of marketing concepts such as branding, market research, and competitive positioning
Skilled in Microsoft Site, Adobe Suite and ability to learn new programs
Ability to communicate effectively verbally and in writing to all levels of leadership
Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced and professional environment
Ability to ensure accuracy and quality in all new business materials, including proofreading and ensuring consistency with brand guidelines
Ability to self-motivate, driving tasks and project to completion without external direction
Ability to be reliable and professional in all aspects of work, while maintaining a focus on quality, timeliness, and accountability
Skilled in building strong relationships, conveying complex ideas clearly, and adapting communication styles to suit diverse audiences
Skilled in research, analytics and problem-solving
Ability to work both independently and as a part of a team in a deadline-driven environment
Ability to create engaging content across various platforms, including written, visual, and multimedia formats, using tools such as Canva or Adobe Creative Suite
Ability to craft and deliver strategic and creative presentations tailored to executive audiences
May be required to sit for extended periods of time
May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
Must be able to operate a computer, keyboard, mouse and other office equipment
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
Preferred
Property Management experience preferred
Benefits
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Company
RPM Living
At RPM, we do real estate management differently. We exceed every need by attracting the industry's top talent.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jason Berkowitz
Founder & CEO
Recent News
2025-12-05
2025-10-28
2025-10-16
Company data provided by crunchbase