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Magnolia River · 1 month ago

IT Onboarding Specialist

Decatur, AL

Full-time

Onsite

Mid Level

3+ years exp

Magnolia River is a company focused on onboarding new employees effectively. The IT Onboarding Specialist will lead the technical and procedural aspects of onboarding, ensuring new hires are equipped with the necessary tools and knowledge to integrate into the organization smoothly.

Oil and Gas

Responsibilities

Coordinate and execute the IT onboarding process for new employees, ensuring timely access to all required systems, devices, and software

Deliver live and virtual presentations introducing new hires to IT systems, tools, policies, security practices, and support channels

Create and maintain engaging, user-friendly onboarding documentation and presentation materials

Administer and support user provisioning and group management in Microsoft Intune, Office 365, Azure Active Directory, and On-Premises Active Directory

Configure and deploy devices using ManageEngine MDM, including mobile device setup and policy enforcement

Build and maintain standardized Windows desktop images, ensuring compatibility, performance, and security. Automate device deployment where possible

Ensure compliance with endpoint security policies, MFA enforcement, and BitLocker encryption

Provide Tier 2-level support during onboarding and initial access period

Collaborate with HR and department managers to align onboarding timelines and requirements

Track onboarding metrics and continuously improve the onboarding experience based on feedback and technology trends

Maintain excellent documentation of processes, configurations, and onboarding templates

Support offboarding processes as needed, ensuring secure and compliant user and device deprovisioning

Qualification

Microsoft Intune administrationOffice 365 administrationManageEngine MDMWindows desktop imagesSystemServer administrationSecurity best practicesService-minded attitudeBasic scriptingOnboarding metrics familiarityPowerPoint proficiencyCanva proficiencyPresentation skillsOrganizational skillsInterpersonal skillsTime managementCollaboration skills

Required

Bachelor's degree in IT, Computer Science, or related field plus a minimum of three (3) years of experience in IT support OR an equivalent combination of education and experience

Proficiency in Microsoft Intune administration (app deployment, policy configuration, device management)

Strong understanding of Office 365 administration (user licensing, Teams, SharePoint, Outlook, OneDrive setup)

Demonstrated proficiency with ManageEngine MDM for device lifecycle management

Understanding of Apple mobile device deployment

Proficient in system and server administration (Windows Server, Active Directory, user/group permissions)

Proficiency in creating, updating, and deploying Windows desktop images (Autopilot, or similar)

Strong understanding of security best practices for endpoints

Strong presentation and public speaking skills with the ability to clearly explain technical concepts to non-technical audiences

Exceptional organizational and time management skills

Strong interpersonal and collaboration skills; able to work cross-functionally

Ability to work independently and prioritize tasks in a fast-paced environment

A proactive, service-minded attitude with a strong sense of ownership and accountability