ServiceNow · 1 month ago
Partner Operations Specialist
525 Okeechobee Boulevard, West Palm Beach , Florida, United States
Full-time
Onsite
Entry, Mid Level
2+ years expServiceNow is a global market leader in AI-enhanced technology, providing solutions to over 8,100 customers. The Partner Operations Specialist will support and scale the partner ecosystem by combining analytical thinking with business storytelling to translate data into insights and support critical partner processes.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Support core partner operations areas including deal registration, partner incentives, and partner governance
Managing PRM & CRM tool - general Account information
Managing Partner registrations and Opportunity Creation CRM tool
Communicate appropriate policy and best practices to ensure understanding of internal policies and guidelines
Completes Partner Registrations review by analyzing and auditing documents, researching and resolving processing problems
Analyze partner and sales data to identify trends, measure performance, and recommend improvements
Build PowerPoint presentations and dashboards that communicate insights in a clear and compelling way
Collaborate with cross-functional teams such as Channel & Direct Sales and Operations, Partner Programs, Finance, Legal to ensure alignment
Maintain process documentation and contribute to ongoing efficiency initiatives
Qualification
Required
2–4 years of experience in partner operations, channel operations, or sales operations
Strong analytical and problem-solving skills with proficiency in Excel or BI tools (Tableau, Power BI)
Excellent PowerPoint and communication skills — able to turn analysis into storylines and visuals
Organized, detail-oriented, and comfortable in a fast-paced environment
Team player with a passion for operational excellence and partner success
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Crowdfund Insider
2026-01-17
2026-01-16
Company data provided by crunchbase