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Arizona's Children Association · 1 month ago

EE Learning & Development Supervisor

Arizona, United States

Full-time

Onsite

Mid, Senior Level

$60K/yr - $64K/yr

3+ years exp

Arizona's Children Association is dedicated to creating an inclusive workplace that values diversity. The Employee Learning and Development Supervisor will oversee the agency's learning and development initiatives, managing training programs and curriculum development while providing leadership and support to the training department staff.

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Responsibilities

Assist with the departmental/functional training budgets, forecast costs and delegate numbers as required by organizational planning and budget systems

Assess current, and relevant training needs for staff and programs of AzCA, in consultation with program leaders, including utilizing assessment methods and measurement systems for future success

Stay informed on relevant skills and requirements, per contract and services type, for effective performance, and communicate information throughout the organization as appropriate

Create, lead and support the principles and implementation of outcomes driven and/or evidence based and promising practices across all programs and departments

Lead the process of curriculum and program development which includes: needs assessment, planning, content development, pilot delivery and revision, and presenting the completed curriculum package

Provides supervision, leadership, and coaching to members of the Employee Learning and Development Department, ensuring their continued development and effectiveness

Appropriately delegates, oversees and monitors the work necessary to carry out the agency's training program

Identify, select, and manage external training providers, and relationships, necessary to deliver the required training by contract or program

Provide leadership, ongoing coaching and support, and feedback to training department staff

Ensure that all internal and external training materials and activities meet the organizational and statutory policies, are effective for level of mastery needed and appropriate for adult learning and retention

Oversee the AzCA data/video library for training and staff development

Monitor and report on activities, costs, performance, etc. as required

Assist in projects such as RFP/grant writing, New Employee Orientation & Program Specific Orientation development, and clinical licensing processes, product licensing etc

Assist in organizing training venues and all training accommodations needed in order to achieve efficient training and attendance

Plan, develop and deliver training courses personally, or facilitate train the trainer sessions, when necessary

Conduct research and consult with program leadership regarding the design and development of new curricula and/or programs

Oversee all training equipment and materials relating to the effective delivery and measurement of training

Research and improve content, sequence, and outcomes of currently utilized training curricula

Works collaboratively with all agency support teams (HR, CPQI, Accounting, IT, etc.) to ensure that training requirements are in line with agency P&P

Ability and willingness to travel within the State of Arizona

Attends and participates in all required meetings

Performs work and represents AzCA in accordance with our mission, vision and values and Foundations for Success

Performs other duties as assigned, which are consistent with the general responsibilities of the position

Qualification

Curriculum DevelopmentAdult Learning TheoryTraining DeliveryTrauma Informed CareSupervisory ExperienceChild Welfare KnowledgeCultural SensitivityInterpersonal CommunicationLeadership SkillsProblem SolvingTime ManagementWritten Communication

Required

Bachelor's degree in Human Services, Public Administration or related field from accredited university or college

Minimum 3 years of experience in training/development with an emphasis on child welfare or prevention services

Minimum 2 years of progressive supervisory and administrative experience

Minimum 2 years of experience in a position that utilizes Adult Learning Theory and Curriculum Development for Adult Learners

Equivalent combination of education and experience to be able to perform the essential functions is required

Competency in administrative, clinical, management and supervisory tasks

Knowledge of AzCA structure, culture, all programs, locations, and leadership

Strong knowledge of trauma informed care

Ability to develop and present staff training and workshops on topics of need

Strong written, oral and interpersonal communication skills, including public speaking

Able to work on a multi-disciplinary team

Leadership skills including: problem solving and negotiation skills, as well as exceptional time management

Initiative and the ability to present new ideas

Knowledge of Child Welfare and Prevention services

Knowledge and skill in adult and/or workplace learning theories

Commitment to improving personal knowledge, skills, and abilities

Knowledge of management techniques and supervisory best practices

Knowledge of licensing, accreditation and contract standards

Knowledge of staffing development, process improvement methods and outcome activities

Must be able to work in a diverse, multi-cultural environment and be sensitive to the service population's cultural and socioeconomic characteristics

Must have ability to maintain confidentiality; and exhibit mature judgment and emotional stability

Effective written, oral and interpersonal communication skills in the English language

Ability to interact well with various levels of staff and with guests of AzCA

Ability to read, comprehend and interpret complex information

Must be able to physically demonstrate competency in the following areas: operate an agency transport vehicle (unless declared a non-driver)

Able to operate common office equipment and be proficient with electronic health records, calendaring, word processing and other needed computer and electronic devise skills

Must be 21 years of age (licensing requirement)

Possess a valid Arizona driver's license and be insurable under the agency's automobile policy

Must be able to provide DPS fingerprint clearance

Must be able to meet training and agency compliance requirements for the position