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Seminole Hard Rock Hotel & Casino Hollywood · 8 hours ago

NATIONAL SALES MANAGER

Hollywood, FL

Contract

Onsite

Mid, Senior Level

3+ years exp

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. The National Sales Manager will lead sales efforts to achieve revenue goals while ensuring high levels of guest service and satisfaction.

Location Based ServicesTourismTravel

Responsibilities

Under the direction of the Vice President of Catering and Conventions, the individual qualifies inquiries and develops new business from prospective corporations to create room, food & beverage and gaming revenue for the company and ensures top quality guest service

Must adhere to the Seminole Tribe's Policies and Procedures

Focuses primarily on leading the sales efforts in achieving or exceeding personal and property wide annual revenue goals while maintaining the highest level of service and guest satisfaction

Answer inquires for business within established deadlines while maintaining a daily schedule of soliciting new business

Research and solicit new business over the telephone, in person or through exhibits at trade shows and maintain effective communication with established clientele

Develop, maintain and grow relationships with key purchasers and buyers

Conduct outside sales calls to new and existing clients

Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

Develop overnight corporate business

Negotiate all sales contracts effectively

Prepare and maintain corporate business, corporate files, records, correspondence and reports to ensure compliance with established departmental policies and procedures

Maintain accounts, contact, activity and business details within the appropriate software applications

Communicate and coordinate with Convention Services, as well as other departmental personnel to ensure quality guest service

Conduct employee evaluations and assist in hiring of subordinate personnel

Attend sales training seminars and trade shows throughout the U.S. and Canada

Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc

Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations

Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication

Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations

Promote positive public/employee relations at all times

Maintain a clean, safe, hazard-free work environment within area of responsibility

Perform other duties as assigned

Qualification

Sales managementGroup sales experienceBanquet sales experienceBachelor's degreeCoaching skillsCustomer serviceCommunication skillsNegotiation skills

Required

Must adhere to the Seminole Tribe's Policies and Procedures

Focuses primarily on leading the sales efforts in achieving or exceeding personal and property wide annual revenue goals while maintaining the highest level of service and guest satisfaction

Answer inquiries for business within established deadlines while maintaining a daily schedule of soliciting new business

Research and solicit new business over the telephone, in person or through exhibits at trade shows and maintain effective communication with established clientele

Develop, maintain and grow relationships with key purchasers and buyers

Conduct outside sales calls to new and existing clients

Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

Develop overnight corporate business

Negotiate all sales contracts effectively

Prepare and maintain corporate business, corporate files, records, correspondence and reports to ensure compliance with established departmental policies and procedures

Maintain accounts, contact, activity and business details within the appropriate software applications

Communicate and coordinate with Convention Services, as well as other departmental personnel to ensure quality guest service

Conduct employee evaluations and assist in hiring of subordinate personnel

Attend sales training seminars and trade shows throughout the U.S. and Canada

Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc

Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations

Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication

Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations

Promote positive public/employee relations at all times

Maintain a clean, safe, hazard-free work environment within area of responsibility

Perform other duties as assigned

Must be able to communicate effectively with guests in English, specific to position duties and responsibilities

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended

Background checks may include, but are not limited to: Credit Check, Criminal Background Check, Drug Screen