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BRMS · 1 month ago

COMPUTER SYSTEMS TECH I

Honolulu,HI,US

Full-time

Onsite

New Grad, Entry Level

BRMS is seeking a Computer Systems Technician I responsible for providing company-wide computer hardware and software support. The role involves troubleshooting, installing, and maintaining computer systems while assisting the IT team with various projects.

FitnessHealth CareWellness

Responsibilities

Maintain all office computer hardware/software directly and with contractor support as required

Install, test, and repair of computers and peripheral equipment

Install and maintain software

Troubleshoot and analyze hardware/software issues and provide support to satisfy end user requests

Research current hardware/software markets and recommend improvements to existing systems

Assist in the implementation and completion of computer-related projects

Maintain appropriate documentation

Oversee and perform scheduled maintenance on computer hardware as necessary

Assist IT team as requested including QA

Performs other duties and responsibilities as assigned by the Management

Qualification

Computer hardware skillsWindows operating systemsNetworkingActive DirectoryMicrosoft Exchange/Office 365VoIP phone systemsScripting experienceAttendanceCommunication skills

Required

High School diploma or G.E.D; and working in a related Information Systems field; or equivalent and any combination of education, training, and/or experience, which demonstrates ability to perform the duties described

Excellent communication skills to present technical and business information to both technical and non-technical audiences

Excellent computer hardware skills, including PC and peripheral troubleshooting and repair

Excellent software skills, including Windows operating systems, Networking, and Microsoft Office products. Including OS deployment

Excellent attendance and punctuality

Active Directory

Microsoft Exchange/ Office 365

Valid, class C license in state working with no adverse driving record

Ability to read, speak, and write effectively in English

Ability to interpret documents such as plan documents, memos, letters, and procedure manuals

Ability to write routine reports, meeting notes, project documentation, and correspondence

Ability to speak effectively before customers or employees of organization

Ability to effectively address or resolve customer service issues within guidelines of the position

Strong reasoning and analytical ability, including the ability to interpret a variety of instructions furnished in written, oral or diagram form

Ability to exercise reason and logic to resolve practical problems and create effective solutions

Ability to analyze all relevant information and a variety of concrete variables in situations where only limited standardization exists

Preferred

VoIP phone systems. Ring Central, Genesys Cloud a Plus

Scripting and command line interface experience a plus (PowerShell, python, CLI etc.)

Company

BRMS

BRMS is a health & wellness company offering online benefit administration solutions.

Founded in 1993

Folsom, California, USA

201-500 employees

http://brmsonline.com

Funding

Current Stage

Growth Stage

Leadership Team

Matt Schafer

Chief Executive Officer

Company data provided by crunchbase