Clinical Pathology Laboratories · 2 months ago
Billing Specialist - Lanihuli Patient Service Center
Hilo, HI
Full-time
Onsite
New Grad, Entry Level
$20.89/hr - $22.98/hr
0+ years expClinical Laboratories of Hawaii is a part of Sonic Healthcare USA, a leader in clinical laboratory solutions. The Billing Specialist role involves managing customer account research, ensuring timely payments, and maintaining communication with clients regarding their account status.
Health CareHospitalMedicalMedical Device
Responsibilities
Perform customer/client account research, review delinquent accounts, and work with customers/clients to establish a mutually agreeable re-payment plan in accordance with Accounts Receivable guidelines
Initiate contact with customers/clients regarding their account status
Submit past-due notifications to patients
Follow-up on missed re-payment arrangements
Coordinate with local Sales collaboration in handling client accounts
Track and monitor delinquent accounts to ensure account status moves current and payment application is consistent
Report and refer seriously delinquent accounts to designated Administrative leadership for potential service provider agreement default and cut-off
Work on other projects as assigned
Qualification
Required
High School diploma or GED
Typing (min 35 wpm) and 10 Key. MUST be able to demonstrate proficiency
Requires a positive demeanor and professional phone etiquette and disposition that is fair and consistent with all clients they support
Must handle consumer and commercial collections professionally and pay attention to detail and record keeping
Ability to work with minimal direction; seeking additional help/information from the Client Support Manager and/or Supervisor or Team Leader
Knowledge of computer technology and terminology
Perform duties promptly and accurately—the ability to work under deadlines
Maintain confidentiality of information
Ability to read and comprehend English
Preferred
Minimum of six (6) months of related experience or equivalent combination of experience and education
Experience with medical/insurance billing and Customer Service
Experience in a multitasking environment
Benefits
Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
Help saving for retirement with a 401(k) plus a company match
Company
Clinical Pathology Laboratories
Clinical Pathology Laboratories, Inc. (CPL) has served the medical community for over sixty years.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2005-08-26Acquired
2001-04-11Private Equity
Leadership Team
B
Bobby Smithson
President and C.E.O.
Company data provided by crunchbase