End User Support Manager jobs in United States
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Cannon Search ยท 1 month ago

End User Support Manager

positionBoston, MA
timeFull-time
remoteHybrid
senioritySenior Level
money$140K/yr - $155K/yr
date5+ years exp

Cannon Search is a growing organization seeking an End User Support Manager to lead a skilled team in modern device management. This hands-on role focuses on automation, security, and delivering an exceptional employee IT experience.

Human ResourcesRecruitingStaffing Agency
Hiring Manager
Dan Gilliam
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Responsibilities

Lead and mentor a small team of Endpoint Engineers
Own modern MDM/EMM platforms (Intune, Jamf, etc.)
Implement zero-touch provisioning and automation for device lifecycle
Strengthen endpoint security, compliance, and configuration consistency
Manage hardware procurement, asset inventory, and identity access workflows
Lead major rollouts (OS upgrades, hardware refreshes, SaaS deployments)

Qualification

Endpoint engineeringMDM/EMM platformsWindows expertiseMacOS expertiseAutomation skillsDevice management best practicesSecurity complianceTeam leadership

Required

5+ years in endpoint engineering/end-user support
3+ years leading technical teams
Strong Windows + macOS expertise
Automation skills (PowerShell, Bash, Python)
Experience with modern device management and security best practices

Company

Cannon Search

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Founded in 2008, Cannon Search Partners is a premier recruiting firm specializing in full-time permanent placements, contract-to-hire roles, and consulting engagements.
dateFounded in 2008
location
Boston, Massachusetts, USA
people-size11-50 employees
web-link
https://cannonsearch.com

Funding

Current Stage
Early Stage
Company data provided by crunchbase