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NEOGOV · 4 months ago

Income Maintenance Caseworker III - Family and Children Medicaid Program Specialist

Bolivia, NC

Full-time

Onsite

Entry, Mid Level

$25.19/hr - $34/hr

1+ years exp

Brunswick County is a vibrant coastal community in southeastern North Carolina, committed to enhancing the lives of its residents through exceptional service. The Income Maintenance Caseworker III is responsible for ensuring quality and timeliness within the Family and Children Medicaid units, managing case reviews, training staff, and supporting program accuracy.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Completing second-party case reviews

Managing reports

Identifying error trends

Assisting with staff training

Supporting overall program accuracy

Troubleshooting issues

Referring appropriate cases to the help desk

Maintaining the help desk log

Compiling and entering data into NC FAST

Providing support for vacant caseloads as needed

Qualification

NC FASTData entryHuman Services TechnologySocial ServicesCustomer service

Required

Graduation from an accredited associate degree program in Human Services Technology, Social Services Associated, Paralegal Technology, Business Administration, Secretarial, or a closely related curriculum

Graduation from high school and two years of paraprofessional, clerical, or other public contact, which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical program

An equivalent combination of education, training and experience that provides the required knowledge, skills and abilities

One (1) year experience as Income Maintenance Caseworker II required

Must be physically able to operate a variety of office equipment

Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pound of force frequently, or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects

Must have a valid driver's license

Must be current on Brunswick County taxes

Must successfully complete a pre-employment background check and drug screening

For positions requiring work with children, selected candidates will be required to submit fingerprints to the North Carolina State Bureau of Investigation (NCSBI) for a pre-employment criminal history record check