Encora Inc. · 1 month ago
Senior Technical Analyst
Europe
Full-time
Onsite
Senior Level
5+ years expEncora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. The Senior Technical Analyst acts as a bridge between business stakeholders, architects, and development teams, ensuring that business objectives are clearly translated into technical deliverables in the Claims domain. This role involves strong business analysis, technical understanding, and stakeholder management skills to support digital transformation initiatives across multiple Claims components.
Big DataCloud ComputingSoftware
Responsibilities
Collaborate with Claims SMEs, Product Owners, and business stakeholders to elicit and document functional and non-functional requirements
Analyze end-to-end Claims processes, identifying opportunities for automation, optimization, and data-driven decision making
Support creation of epics, features, and user stories aligned with transformation goals
Partner with solution and data architects to design scalable and modular components for the future Claims Workbench
Translate business needs into technical specifications, data mappings, and integration requirements
Ensure consistency of design across multiple components (Fraud, Recoveries, Litigation Management, etc.)
Collaborate with Product Owners to build and maintain a prioritized product backlog
Define and document acceptance criteria; support sprint planning, refinement, and reviews
Work with development and QA teams to ensure clear understanding of requirements and successful delivery
Act as a liaison between business teams, architecture, and technology delivery teams
Present findings, progress, and recommendations to leadership and governance forums
Support change management and the adoption of new Claims capabilities
Qualification
Required
Based in Lisbon, Portugal
5+ years of experience as a Business Analyst / Technical Analyst, ideally within Insurance (Claims domain preferred)
Experience with large-scale transformation or digital platform programs
Strong understanding of Claims lifecycle processes (FNOL, assessment, settlement, recoveries, litigation, fraud)
Ability to interpret and document technical concepts (APIs, integrations, data flows, system architecture diagrams)
Proficiency in data analysis tools such as SQL and advanced Excel (Python is a plus)
Hands-on experience with Power BI or Tableau
Experience working in Agile environments (Scrum, Kanban, or SAFe)
Proficiency in JIRA / Confluence or similar backlog management tools
Excellent communication, analytical, and stakeholder management
Preferred
Familiarity with cloud-based architectures (Azure preferred)
Exposure to data analytics, AI, or ML use cases in Claims
Previous experience with low-code/no-code platforms or workflow engines (OutSystems preferred)
Knowledge of regulatory and compliance requirements in the Insurance
Company
Encora Inc.
Encora is a global digital engineering company built for a new era of AI-powered businesses.
5001-10000 employees
H1B Sponsorship
Encora Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (10)
2023 (5)
2022 (10)
2021 (18)
Funding
Current Stage
Late StageTotal Funding
$200MKey Investors
Warburg Pincus
2025-12-26Acquired
2019-08-13Private Equity· $200M
Leadership Team
Daniel Garcia
Senior Software Engineer
Melissa Caiado Ribeiro
Chief People Officer
Recent News
Business Standard India
2026-01-05
2026-01-05
Company data provided by crunchbase