The Principia · 2 months ago
Director: Enrollment Systems & Operations
Elsah, IL, US
Full-time
Hybrid
Lead/Staff, Director/Executive
$77K/yr - $86K/yr
5+ years expThe Principia is a mission-driven institution known for its commitment to academic excellence and character education. The Director of Enrollment Systems & Operations will oversee the technology and operational ecosystem crucial for recruiting and enrollment, while providing strategic guidance on the use of Slate for application management and analytics.
Higher Education
Responsibilities
Leads Admissions Operations staff (work assignment, progress monitoring, performance reviews, coaching for growth); fosters cross-functional collaboration and a continuous improvement culture
Delivers expert user support and troubleshooting; develops and maintains training and knowledgebase materials; communicates release impacts and best practices; gathers feedback to improve usability and adoption
Stays up to date with best practices and emerging trends in admissions, enrollment technology, and data governance; actively engages with professional communities and incorporates relevant innovations to continuously improve team performance and applicant experience
Serves as primary “Slate Captain” for the College; defines the roles/permissions matrix, functional standards, and documentation for Admissions use
Coordinates user provisioning and role approvals with IT Security Administrators; enforces least privilege access, impersonation rules, and auditing
Approves role requests for Admissions in alignment with the roles/permissions matrix; IT provisions accounts and retains Security Administrator authority
Maintains change control and a release cadence for rules, forms, portals, Reader, Deliver, and other configurations
Designs and optimizes rules, stages, decision processes, dashboards, forms, and portals to reduce manual work and cycle time
Implements advanced Slate features (Deliver, Events, Scheduler, Portal, Ping, Slate.org) to improve yield and applicant experience
Owns functional configuration decisions within Admissions’ scope; routes cross departmental or security impacting changes through Data Governance and IT Security
Ensures reliable, timely bidirectional data exchange between Slate and Banner; monitors queues, imports/exports, and job health
Partners with IT/BI on ETL/SFTP/API pipelines, error handling, and reconciliation; manages vendor/community tickets and approved enhancements
Defines data quality checks, audits, and remediation; enforce data standards and naming conventions
Ensures FERPA/privacy and institutional data governance compliance; conducts periodic access reviews and coordinate incident readiness
Serve as primary Admissions Data Custodian and liaison to the Principia Data Governance Council
Maps, documents, and continuously improves recruitment, application processing, materials handling, and enrollment workflows
Oversees imports, deduplication, and service queues with clear SLAs for timeliness and quality; coordinates seasonal readiness (cycle prep, Reader, decisions, events, and communications)
Builds and maintains funnel dashboards and adhoc queries; analyzes recruitment strategies, events, and communications; delivers accurate executive/external and yearend reporting; supports institutional research and surveys
Creates audiences/segments and manage campaign calendars in Slate; support email/SMS execution, testing, and personalization in partnership with College Marketing to align with enrollment goals
Sets operational SLAs for imports, processing, and Reader cycles with Admissions leadership; coordinates dependencies with IT/BI and partner offices
Qualification
Required
Bachelor's degree
5+ years in admissions, enrollment management, CRM administration, or related field
Strong technical skills with data systems and the Microsoft 365 suite
Ability to translate user needs into CRM solutions and train users
Basic working knowledge of SQL/HTML/CSS
Demonstrated process/workflow development, data mining, and small-to-midsize project management experience
Preferred
Student of Christian Science
Experience in a college/university admissions office
Expertise in Technolutions Slate (workflows, portals, communication campaigns)
Benefits
Generous Employee Tuition Discount: Enjoy a 90% discount on tuition (pro-rated for part-time staff) for your eligible children enrolled from Pre-K3 through College (infant and acorn programs excluded).
Relocation: Principia provides a relocation imbursement of up to 12% of your annual salary, when moving from outside a radius of more than 50 miles.
Professional Development: Access to learning opportunities, training programs, and career growth support.
Comprehensive Benefits: Learn more about all our benefits, including comprehensive health, dental, and vision plans, paid time off, a 403(b) retirement plan with Principia matching, and more.
Company
The Principia
At Principia, we take a different approach to education—blending academic excellence with Christian Science-based character education.
201-500 employees
H1B Sponsorship
The Principia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2023 (10)
2022 (6)
2021 (5)
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase