Mosaic · 2 months ago
Brand Ambassador – Heated Tobacco Product
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$67K/yr - $67K/yrMosaic is an innovative and fast-growing company seeking a dynamic Brand Ambassador for a leading heated tobacco product. In this role, you will educate adult consumers about smoke-free alternatives and build relationships to drive product adoption while ensuring a seamless experience from first exposure to full conversion.
Health CareMedicalNursing and Residential Care
No H1B
Responsibilities
Act as a Brand Ambassador within your personal and extended network to build awareness and drive product adoption among legal-age smokers and nicotine users
Independently identify, engage, and support adult consumers, using a consultative, consumer-first approach
Build and nurture a personal network by leveraging community connections, word-of-mouth referrals, and social circles to grow your consumer base
Present the product and science behind the heat-not-burn technology in an informative, engaging, and compliant manner
Deliver best-in-class experiences by offering tailored guidance and support that aligns with each consumer’s needs and lifestyle
Provide personalized after-care (HyperCare) to ensure long-term conversion, satisfaction, and loyalty, proactively resolving challenges that may arise post-conversion
Operate independently within your designated territory while collaborating with the broader team to share insights and improve results
Manage incoming leads from other acquisition channels, ensuring timely follow-ups and quality interactions
Maintain deep product knowledge and stay current on industry trends, regulatory guidelines, and company initiatives
Qualification
Required
Outgoing, enthusiastic, and love connecting with people
Dynamic, energetic self-starter
Passionate about making meaningful connections
Ability to help legal-age smokers and nicotine users make informed decisions about transitioning to smoke-free alternatives
Act as a Brand Ambassador within personal and extended network to build awareness and drive product adoption among legal-age smokers and nicotine users
Independently identify, engage, and support adult consumers using a consultative, consumer-first approach
Build and nurture a personal network by leveraging community connections, word-of-mouth referrals, and social circles to grow consumer base
Present the product and science behind the heat-not-burn technology in an informative, engaging, and compliant manner
Deliver best-in-class experiences by offering tailored guidance and support that aligns with each consumer's needs and lifestyle
Provide personalized after-care (HyperCare) to ensure long-term conversion, satisfaction, and loyalty
Operate independently within designated territory while collaborating with broader team to share insights and improve results
Manage incoming leads from other acquisition channels, ensuring timely follow-ups and quality interactions
Maintain deep product knowledge and stay current on industry trends, regulatory guidelines, and company initiatives
Driven and self-motivated sales professional with a proven ability to build meaningful relationships
Entrepreneurial and resourceful — able to identify opportunities and convert them into results
Experienced in consumer-facing roles, such as field sales, outbound prospecting, or personalized service
Passionate about innovation, smoke-free products, and the future of the tobacco industry
Skilled communicator and listener, capable of delivering tailored messaging and empathetic support
Capable of working independently and flexibly in a fast-paced environment
Problem-solver with a consumer-first mindset and a strong sense of ownership
Licensed driver with a clean driving record
Preferred
Bilingual in Spanish is a plus
Benefits
Earn a competitive salary with bonus opportunities based on performance.
Company
Mosaic
Mosaic is a whole-person healthcare organization reaching across 12 states providing support to nearly 5,000 people.
Founded in 1913
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Linda Timmons
President and Chief Executive Officer
Scott Hoffman
Chief Financial Officer & Senior Vice President
Recent News
2025-03-25
Company data provided by crunchbase