Insurance Support Associate jobs in United States
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Goosehead Insurance · 2 months ago

Insurance Support Associate

positionWestlake
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $25/hr

Goosehead Insurance is a fast-growing insurance service team supporting clients across the United States. As an Insurance Support Associate, you'll provide professional support to clients through email and chat inquiries, while also documenting updates and managing claims.

Auto InsuranceInsuranceProperty Insurance
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H1B Sponsor Likelynote

Responsibilities

Deliver warm, professional support via email
Identify and document key case details, resolving or redirecting issues efficiently
Maintain accurate records and follow through on client needs
Collaborate with internal teams to ensure seamless client service
Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations
Placing the client first in all interactions – obsession with client experience

Qualification

Customer service experienceAttention to detailWritten communicationAdaptabilityEagerness to learnBilingual (Spanish/English)

Required

High school diploma or equivalent
Strong attention to detail and written communication skills
Eligibility to work in the United States

Preferred

Strong written communication skills
Ability to stay focused and adapt in a fast-paced environment
Demonstrated accountability and follow-through
Eagerness to learn and grow from feedback
Prior experience in customer service, insurance, or financial services
Familiarity with home and auto insurance products
Bilingual (Spanish/English) is a plus

Benefits

Comprehensive health
Dental
Vision
401(k)
Paid time off

Company

Goosehead Insurance

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Goosehead Insurance is a growing personal lines insurance agencies in the country.
dateFounded in 2003
location
West Lake Hills, Texas, USA
people-size0-1 employees
web-link
http://www.gooseheadinsurance.com

H1B Sponsorship

Goosehead Insurance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (5)
2023 (5)
2021 (3)

Funding

Current Stage
Public Company
Total Funding
$300M
2025-01-09Post Ipo Debt· $300M
2018-04-26IPO

Leadership Team

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David Lakamp
Chief Service Officer
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Ryan Frain
Agency Partner/Broker
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Recent News

thefly.com
Goosehead Insurance management to meet with Piper Sandler
2025-11-05
MarketScreener
Goosehead Insurance Q3 Adjusted Earnings, Revenue Decline; 2025 Revenue Guidance Reiterated
2025-10-24
MarketScreener
Earnings Flash (GSHD) Goosehead Insurance, Inc. Posts Q3 Adjusted EPS $0.46 per Share, vs. FactSet Est of $0.46
2025-10-23
Company data provided by crunchbase