Globe Telecom · 2 months ago
Fraud Operation Analyst
10F The Globe Tower
Full-time
Onsite
Entry Level
1+ years expGlobe Telecom is focused on creating a wonderful world for its people and business. They are seeking a proactive and detail-oriented Fraud Analyst to join their Fraud Risk & Revenue Assurance team, responsible for safeguarding the organization from threats through monitoring, investigation, and fraud prevention.
InternetMobileTelecommunications
Responsibilities
Monitor transactional activities and perform timely detection of potential fraudulent behavior across sales and after-sales processes
Perform monitoring, detection, and analysis of transactions and usage data across multiple platforms to identify potential fraudulent activity
Conduct daily investigations and analysis of flagged or suspicious transactions
Conduct thorough investigations into fraud cases to determine root cause, impact, and recommend effective mitigation strategies
Conduct field operations to gather additional facts and details
Acts as court witness for investigation cases handled
Coordinate with internal support teams and business units to validate issues and escalate cases as needed
Collaborate with diverse internal and external stakeholders to ensure investigation findings are actioned and to support cross-functional risk initiatives
Provide data-driven insights to improve fraud controls, detection tools, and operational processes
Proactively conduct risk assessments on new and existing products and services to identify and address potential vulnerabilities
Prepare and submit daily and weekly reports summarizing investigation findings and insights
Develop knowledge and expertise in fraud risks related to sales, subscriptions, billing, customer management and new technologies
Research and stay current on emerging fraud trends and techniques to anticipate and prevent future losses
Qualification
Required
Bachelor's degree in Business, Economics, Statistics, Information Technology, Engineering, or related fields
Intermediate proficiency in Excel and basic SQL or data tools is a must
Strong analytical and critical thinking skills
High sense of ownership, integrity, and accountability
Good communication skills and ability to work collaboratively with cross-functional teams
Preferred
1–2 years of experience in fraud detection, risk management, investigations, analytics, or operations is preferred
Motivated fresh graduates with strong analytical thinking and attention to detail are welcome to apply
Company
Globe Telecom
Globe Telecom is a provider of mobile telephony and broadband services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$314.79MKey Investors
Bank of the Philippine IslandsMetrobank
2024-12-02Post Ipo Debt· $51.08M
2023-09-25Post Ipo Debt· $263.71M
1975-08-11IPO
Leadership Team
Carl Raymond R. Cruz
President and CEO
Anton Reynaldo Bonifacio
Chief Artificial Intelligence Officer
Recent News
2026-01-03
Company data provided by crunchbase