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Cayuse Holdings · 1 month ago

ServiceNow Implementation Specialist

United States

Full-time

Remote

Entry, Mid Level

$40/hr - $50/hr

2+ years exp

Cayuse Holdings is a company that delivers innovative solutions in technology and business services. They are seeking a talented ServiceNow Implementation Specialist to design, configure, and deploy ServiceNow modules, ensuring seamless integration and maximum value.

Finance

Responsibilities

Implement and configure ServiceNow modules that may include ITOM, ITSM, APM, CMDB, HAM, and SAM

Design and deploy end-to-end solutions using ServiceNow best practices

Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions

Manage and maintain CMDB, ensuring accurate data modeling and integrations

Provide technical guidance and mentorship to junior team members

Develop documentation including technical specs, workflows, and test cases

Stay current on ServiceNow updates, features, and certifications

Qualification

ServiceNow ImplementationServiceNow Certified System AdministratorITOMITSMCMDBAPMIntegration with third-party systemsStakeholder engagementAgile/Scrum methodologiesScripting in ServiceNowProblem-solving skillsEffective communication

Required

2–5 years of hands-on experience implementing and configuring ServiceNow

ServiceNow Certified System Administrator (CSA) certification – Required

Strong knowledge and experience with various modules including (all not required): ITOM (Discovery, Event Management, Cloud Management), ITSM, CMDB, APM (Application Portfolio Management), HAM (Hardware Asset Management)

Experience in integrating ServiceNow with third-party systems and tools

Excellent problem-solving skills and a detail-oriented mindset

Effective communication and stakeholder engagement skills