Apply on Employer Site

Ahold Delhaize USA · 2 days ago

IT Agile Program Manager II - Retail/Point of Sale

Scarborough, ME

Full-time

Hybrid

Mid, Senior Level

$109K/yr - $163K/yr

7+ years exp

Ahold Delhaize USA is a division of a global food retailer, and they are seeking an IT Agile Program Manager II to lead and manage complex IT programs. The role involves overseeing project management processes, ensuring successful delivery of projects, and facilitating Agile transformation within the organization.

GroceryRetailSales

No H1B

Responsibilities

Actively manage and deliver complex Agile and Waterfall programs of $20M or less while managing risks and issues to minimize scope, budget, and schedule impacts

Partner with finance, project teams, and value stream owners to ensure all financial cadences (e.g., quarterly budgeting cycles, month-end closings, etc...) are supported by and aligned to portfolio financials

Ensure compliance to project delivery methods, tools, framework, and IT controls

Develop plans for resource allocation, timeline, and budget to develop an overall project plan

Collaborate with delivery teams and Project Managers of other, related projects, to map and plan for dependencies

Outline and define clear deliverables, roles, and responsibilities for the team members to maintain clarity on requirements, through the creation of a project charter

Develop blueprints and roadmaps to lay down the possible failures and exceptions, to manage the risk and uncertainty associated with the launch of new solutions

Synthesize and implement technological projects that are customized to meet an organization's needs

Report progress, risk mitigation, and any updates to the initial resource, timeline, and budget plans to relevant stakeholders

Deliver the project while meeting the expectations of relevant IT and business stakeholders

Run periodic meetings to monitor and track progress of project execution ensuring KPIs are being met and adherence to standard procedures for its delivery (examples include following SLAs, timelines, budget, sourcing/ partnerships needed, vendor selection & onboarding, etc.) is maintained

Create and drive project dashboards reflecting weekly, monthly, quarterly, and annual status (as needed) to facilitate transparent and regular communication with stakeholders and focus on improving the operational performance of the project

Collaborates with other program managers and project managers in the process of balancing the interdependencies between the managed project and other projects to identify and plan for/ address these interdependencies

Accountable for the managing of cross project related tasks needed to deliver the program

Collaborates with the solution team to ensure adherence to release management practices on the program

Holds solution teams accountable for the development of the deployment and hypercare plan

Assists the project manager in receiving the Go/No-Go Signoff and CAB/ TAB approvals

Responsible for program level governance and managing stakeholder expectations

Accountable for risk management - mitigation and resolution of risk and issues

Lead the waterfall programs and help with Agile transformation

Facilitate SAFe Lean-Agile processes and execution of a train

Facilitate ART events (i.e. PI Planning, key ceremonies) and assist team in delivering value

Drive continuous improvement and collaboration among ARTs

Coach, guide and mentors project managers and scrum masters

Mentors, coaches the Business Owners, Product Owners, Scrum Masters and teams to foster agile mindset and guides the teams on the continuous improvement path

Support Scrum of Scrums coordination to gain visibility into team progress and any impediments/blockers

Assists as Product Management Teams and Agile Team in prioritization and sizing decisions

Manage dependencies with other ARTs/ Agile or waterfall teams and collaborates with other RTEs / Program Managers to resolve the dependencies

Holds the Product Management team (Product Managers, Product Owners) accountable and helps them maintain a healthy prioritized backlog

Responsible for Financial Management, Risk Management and Dependency management for the Agile Teams

Execute upon and contribute to process improvements and best practices across PMO to support delivery excellence

Actively drive the transformation of waterfall projects to agile

Understands the RBS PMLC and Agile processes and ensures adherence to the processes

Ensure accurate usage of Clarity and Jira Tools

Configure SAFe to the organization's needs and standardize and document practices

Keeps the Portfolio Lead informed of the team's progress, the risks, issues and dependencies and seeks helps when necessary

Ensure operational stability of a 24/7/365 grocery retail environment by providing PMO support to the planned and unplanned deployments which may require support during off-hours, weekends, and holidays

Qualification

Agile ProcessesProgram ManagementWaterfall MethodologyFinancial ManagementJiraSAFe CertificationProject ManagementAnalytical SkillsCommunication SkillsInterpersonal SkillsProblem-Solving SkillsCollaboration Skills

Required

Master's degree in computer science, Business or Technical field; equivalent trainings/certifications/experience equivalency will be considered

7+ years practical experience at varying levels of project/program management in waterfall and 5+ years of experience on Agile Projects as RTE

Working knowledge of Waterfall and agile methodology

Working knowledge if PPM and agile tools (Jira)

Thorough understanding of enterprise software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies

Bring a data-driven approach to decision making, both in day-to-day activities and when helping others make strategic trade-offs

Self-starter with the ability to lead teams through ambiguity to solve problems and drive results

Strong organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional environment

Excellent analytical and problem-solving skills with a history of hands-on, detail orientated

Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike

Financial Acumen

Interpreting and applying understanding of key financial indicators to make better business decisions

Understands the meaning and implications of key financial indicators

Uses financial analysis to generate, evaluate, and act on strategic options and opportunities

Communicates Effectively - Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives

Demonstrated experience in servant leadership

Key Skills: Agile Processes and procedures (including SAFe framework, metrics, and the implementation of Agile Release Train)

Preferred

MBA or advanced degree in relevant business-related field

Agile / SAFe certification

Proficiency working in and managing agile, SAFe, scrum teams (scrum of scrums), lean teams

Experience delivering large-scale IT solutions that support in store retail operations, ranging from POS to in store device rollouts across thousands of stores