Anysphere · 2 months ago
Community Support Engineer
United States
Full-time
Remote
Mid LevelAnysphere is the team behind Cursor, dedicated to automating coding. They are seeking a Community Support Engineer who will provide technical support on developer forums, debug issues, and collaborate with product and engineering teams to enhance user experience.
Artificial Intelligence (AI)Developer ToolsFoundational AIGenerative AIMachine LearningSoftware Engineering
Responsibilities
Provide in-depth technical support on our developer forum and other community channels, resolving complex user-reported issues and ensuring high-quality community interactions
Debug, reproduce, and troubleshoot software bugs and usability problems
Design and build internal tools and automations to scale support operations
Represent Anysphere in technical conversations with developers on forums, Reddit, and other community channels, especially for high-stakes bugs and issues
Partner with Product and Engineering to escalate critical issues and feed insights into the roadmap
Maintain and expand user-facing documentation and internal knowledge bases to empower both customers and teammates
Qualification
Required
Hands-on experience with Cursor as a user
Experience in community forum support, software engineering, or a related user-facing technical role
Strong understanding of software development workflows; experience with IDEs, LLMs, and building with AI
Strong debugging skills and a passion for digging deep into technical problems
Clear, concise communication skills to explain complex concepts to technical and non‑technical audiences
Self-starter with curiosity, creativity, and a bias for action
Preferred
familiarity with advanced features and common workflows preferred
Company
Anysphere
Anysphere is an applied research lab focused on automating coding through innovative AI solutions.
Founded in 2022
51-200 employees
H1B Sponsorship
Anysphere has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
Funding
Current Stage
Late StageTotal Funding
$3.37BKey Investors
Thrive CapitalOpenAI Startup Fund
2025-12-08Series Unknown
2025-11-13Series D· $2.3B
2025-06-05Series C· $900M
Recent News
2026-01-08
Company data provided by crunchbase