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Magic · 1 month ago

Shopify Admin - Freelance, Remote

United States

Full-time

Remote

New Grad, Entry Level

$7/hr - $7/hr

Magic is a company that connects top remote talent with fast-growing businesses. They are seeking a highly reliable Shopify administrator to manage daily operations, ensuring smooth order fulfillment, precise inventory control, and responsive customer support.

AppsArtificial Intelligence (AI)B2BCustomer ServiceMessagingMobileOutsourcingTask ManagementVirtual Assistant

Responsibilities

Process and manage daily Shopify orders end-to-end (from payment verification to shipment and delivery tracking)

Create and print shipping labels (USPS/UPS/etc.) and ensure on-time dispatch

Monitor and resolve pending, incomplete, or delayed orders; escalate exceptions proactively

Maintain accurate stock levels across Shopify dashboards, internal tracking files, and website availability

Immediately update the site for out-of-stock products to prevent oversells

Pull and format basic product/stock reports to support planning

Manage inquiries via Shopify Inbox, Re:Amaze, and Gmail

Respond with professional, natural-sounding English (no formulaic/AI-sounding replies)

Help streamline and centralize customer messaging into one helpdesk system where possible

Pull Shopify analytics and operational reports (training provided on specific views)

Track key fulfillment, inventory, and customer service metrics and surface insights to the CEO

Assist with outbound email outreach to prospective B2B customers (lists, direction, and templates provided)

Draft, personalize, and send outreach emails at scale; manage basic campaign templates in Canva or similar

Bonus: Support simple ad initiatives (e.g., Google Ads) if experienced

Qualification

Shopify administrationShipping label creationCustomer serviceBasic analyticsEmail outreachAttention to detailTime managementProblem-solvingWritten communicationVerbal communication

Required

Hands-on Shopify administration (end-to-end store operations, not just order processing)

Proven experience creating shipping labels and managing fulfillment workflows (USPS/UPS/etc.)

Excellent written and spoken English with a professional, business-appropriate tone

Ability to work U.S. Eastern hours, Monday–Friday, 7:00 AM–4:00 PM ET

Fast, detail-oriented operator able to manage high task volume and make decisions independently; comfortable with occasional paid overtime during peak periods

Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up

Internet speed of at least 40MBPS

Headset with an extended mic that has noise cancellation and a webcam

Back-up computer and internet connection

Quiet, dedicated workspace at home

Technical: Shopify admin (orders, inventory, shipping labels, basic analytics), Shopify Inbox; Gmail; spreadsheets; Canva or basic design/formatting

Soft skills: Proactive problem-solver who “connects the dots,” exceptional attention to detail, crisp written and verbal communication, strong prioritization/time management, ownership mindset, and bias for action