Apply on Employer Site

Amazon · 2 months ago

Senior Operations Manager, Amazon Air

Wilmington, Ohio, USA

Full-time

Onsite

Senior Level

$122K/yr - $201K/yr

6+ years exp

Amazon is working to be the most customer-centric company on earth, and they are seeking a Senior Operations Manager for Amazon Air. The role involves complete responsibility for inbound, outbound, package sortation and ramp operations within the Air Hub, ensuring safety, quality, performance, and customer experience.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

U.S. Citizen Only

Responsibilities

Lead and manage the outbound, inbound, package sortation and ramp operations within the Air Hub

Responsible for the overall safety, quality, performance and customer experience of the shift

Carry out supervisory responsibilities in accordance with the organization’s policies and procedures

Accountability for meeting and exceeding operational goals

Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs

Mentor, train and develop teammates for career progression and learning

Ability to develop and share best practices across the shifts and network

Develop and implement processes required to support hub launch

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment

Qualification

Operations managementProcess improvementLean techniquesAviation regulatory complianceAutomated equipmentSix SigmaBachelor's degreeMBAData sciencePublic administrationFinanceHuman resourcesKafkaIdentity management