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360care · 2 months ago

Dental Billing Operations Specialist

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

360care is a company focused on dental billing operations. They are seeking a Dental Billing Operations Specialist responsible for processing dental claims, managing accounts receivable, and ensuring the accuracy of financial transactions while fostering relationships with clients, patients, and insurance providers.

CommunitiesElder CareHealth Care

No H1B

Responsibilities

Serve as a contact for contracted facility personnel by communicating regularly with facility contact, territory marketers, and local operations and management

Must be familiar with the IME refund process

Educate Business Office Managers on how to effectively manage and process IME claims through the TX HHSC program

Check eligibility and benefit verification

Review patient bills for accuracy and completeness and obtain any missing information

Prepare, review, and transmit claims using billing software

Follow up on unpaid claims within standard billing cycle time frame following prescribed methods

Keep the facilities updated on any process changes along with re-education

A commitment to excellent customer service

Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy

Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times

To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager

Reacts positively to change and performs other duties as assigned

Qualification

Dental billing softwareAccounts receivable managementClaim follow-upsMicrosoft OfficeCustomer serviceCommunication skillsTime managementProblem-solving skillsOrganizational skills

Required

Minimum of 2 years' account management or Business Office Management experience required

Experience with dental billing software

Front or back office medical/dental experience

Proficiency with Microsoft Office required

Critical thinking/Solutions-based skills required for a time sensitive environment

Strong and effective communication and interpersonal skills, including proven ability to build relationships, speak publicly and communicate persuasively

Strong time management skills and ability to multi-task

Ability to lead colleagues, manage multiple priorities and achieve results

Exceptional organizational, analytical, and problem-solving skills

Must be self-directed and able to meet deadlines

Ability to work independently and with other team members

Excellent interpersonal, oral, and written communication skills

Must be detail oriented and self-motivated

Excellent customer service skills

Anticipate needs in a proactive manner to increase satisfaction

Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems