Northwest Real Estate Capital Corp. · 1 month ago
Resident Service Coordinator
Twin Falls,ID,US
Full-time
Onsite
Mid Level
3+ years expNorthwest Real Estate Capital Corp. is a company focused on providing supportive services to elderly and disabled residents. The Resident Service Coordinator links residents to necessary services, educates them on available resources, and promotes wellness activities to help them live independently.
Property ManagementReal EstateReal Estate Investment
Responsibilities
Assists and advises residents and families of the services, which may be necessary to maintain a self-reliant lifestyle
Promotes wellness activities for all residents
Educates residents, families, and staff on available community resources
Assists residents in building informal support networks among themselves and with family members
Acts as a liaison between community agencies, service providers, and residents
Works as a team member with Resident Manager(s) in serving project residents (follows up on resident situations the manager(s) believe may need supportive services)
Encourages residents to be proactive in meeting their social, psychological, and physical needs
Facilitates meeting of needs when necessary, but avoids the creation of unhealthy dependence
Uses the least drastic intervention necessary to alleviate a problem situation
May assist residents or coordinate training for residents in understanding lease and tenancy obligations
Performs other related duties as assigned
Qualification
Required
Demonstrated working knowledge of community services in the region with particular knowledge of services that are provided for the population living within the facility
Proven experience in service management, including organizing, problem-solving, and advocating
Trained in the aging process, elder services, disability services, drug and alcohol abuse and mental health issues
Aware of eligibility for and procedures of Federal and state entitlement programs
Alert to legal liability issues relating to providing service coordination
Good communication, writing, problem solving and organizational skills in addition to a strong advocacy capabilities
Possess the appropriate professional license where applicable
Excellent verbal and written communication skills
Excellent interpersonal skills with good negotiation tactics
Proactive and independent with the ability to take initiative
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suite or related software
Preferred
Baccalaureate Degree-Concentration in Social Work, Gerontology, Psychology or Public Health preferred
3 to 5 years' experience preferred
Company
Northwest Real Estate Capital Corp.
Non-Profit Organization specializing in the management of affordable housing. We manage HUD, Tax Credit, and Rural Development properties.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase