Brand Advocate Voice Evergreen jobs in United States
cer-icon
Apply on Employer Site
company-logo

Sagility · 4 months ago

Brand Advocate Voice Evergreen

Sagility is a company that combines industry-leading technology with healthcare domain expertise to enhance member experiences. They are seeking a Brand Advocate Voice Evergreen to provide prompt resolutions to inquiries and investigate service failures.

BillingConsultingHealth CareTechnical Support

Responsibilities

Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact
Research and investigate service failures and report to leadership; identify root cause and recommend resolutions for service recovery and retention

Qualification

Customer serviceResearch skillsProblem solvingCommunication skillsTeam collaboration

Required

Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact
Upbeat, outgoing, motivated persons, with the entrepreneurial spirit needed
Research and investigate service failures and report to leadership; identify root cause and recommend resolutions for service recovery and retention

Company

Sagility

twittertwittertwitter
company-logo
Sagility is a technology and a transformation company that provides BPM services for healthcare centers.

Funding

Current Stage
Public Company
Total Funding
unknown
2024-11-12IPO
2021-01-01Acquired

Leadership Team

leader-logo
Ramesh Gopalan
Group Chief Executive Officer
Company data provided by crunchbase