ALCO Management, Inc. · 2 months ago
Manager of Executive Operations
Memphis, TN
Full-time
Onsite
Mid, Senior Level
$75K/yr - $85K/yr
5+ years expALCO Management, Inc. has been dedicated to providing quality affordable homes and jobs for the long term. As the Manager of Executive Operations, you will work closely with the CEO to enhance operational excellence, ensure strategic alignment, and support the effectiveness of the Executive and Leadership teams.
Property ManagementReal EstateResidential
Responsibilities
Manage communication and collaboration across departments to ensure clarity on priorities and next steps
Facilitate meetings and joint projects across teams, ensuring clarity on next steps and follow-through on commitments
Maintain alignment between corporate functions and the CEO’s directives
Organize and drive key initiatives in accordance with the CEO’s direction and organizational needs, including research and program design
Plan, track, and monitor progress on strategic projects across departments
Identify risks or bottlenecks early and escalate appropriately
Maintain visibility on deadlines, dependencies, and executive deliverables
Proactively solve problems, and where appropriate, escalate challenges or delays promptly to ensure smooth coordination among stakeholders
Support organizational development work, including change management, and executive planning
Draft, edit, and refine communications, ensuring tone, clarity, and alignment with ALCO’s values
Contribute to process improvement efforts by documenting and reinforcing new practices and systems as guided by leadership
Prepare executive summaries, memos, agendas, and materials for leadership meetings
Draft and execute external corporate communication, including executive statements, community updates, and coordination with public relations or marketing teams to align messaging with company values and strategy
Maintain and implement communication plans for strategy rollouts, announcements, and internal updates
Serve as a trusted extension of the CEO, often representing her perspective in communications and decisions
Manage the CEO’s time, schedule, and prioritization to ensure alignment with strategic goals
Handle sensitive information with exceptional discretion and maturity
Provide background research, gather context, and prepare briefing documents for executive engagements
Coordinate executive retreats, leadership meetings, and strategic planning sessions
Support cross-departmental initiatives that require executive attention or high-level pacing
Bring structure and follow-through to new opportunities as they emerge
Perform additional responsibilities and ad-hoc projects that advance ALCO’s mission and executive team effectiveness
Qualification
Required
Bachelor's degree in business, Management, Organizational Leadership, or related field
5+ years of relevant experience in roles requiring planning, coordination, project management, and operational execution
Experience leading or supporting teams—formal or informal leadership experience is highly valued
Exceptional written communication (grammar, tone, clarity)—a critical requirement
Strong organizational ability with consistent attention to detail and follow-through
High emotional intelligence with the ability to build trust quickly
Experience managing multiple priorities independently and efficiently
Ability to work with limited supervision while staying aligned with executive expectations
Professional maturity and discretion in handling sensitive or confidential matters
Ability to represent the CEO's voice, tone, and intent with clarity and care
Calm, steady presence—able to bring grounded energy to fast-moving environments
Proficiency with Microsoft 365 and project management tools (Smartsheet, Asana, etc.)
Preferred
Varied work experience across multiple organizations
Ability to manage up respectfully and hold accountability with kindness
Experience in organizational development, team coaching support, or strategic operations
Company
ALCO Management, Inc.
Specializing in developing, acquiring, and successfully managing conventional and government-assisted apartment communities throughout the southeastern United States.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Berkeley Burbank
Chief Executive Officer
Nancy E. Russell
Chief Financial Officer
Recent News
Birmingham Business Journal
2025-02-03
Company data provided by crunchbase