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Shenandoah University · 1 month ago

Administrative Assistant, Global Engagement Office

Winchester, VA

Full-time

Onsite

New Grad, Entry Level

Shenandoah University’s Office of Global Engagement is seeking an Administrative Assistant to support various administrative functions related to the 'Going Global Virtually' grant. The role involves managing daily operations, supporting event planning, and providing excellent customer service to international visitors.

EducationHigher Education

No H1B

Responsibilities

Grant administration

Submitting financial records and tracking financials and budgets

Contributing to and developing progress reports

Participating in alumni engagement activities such as creating a channel of regular communication with program alumni (e.g. newsletter, Facebook group, Instagram, LinkedIn, WhatsApp groups)

Program monitoring and evaluation

Keeping track of Virtual Exchange Fellows, administering assessments and reporting outcomes

Serve as hospitality coordinator for international visitors by assisting with matters such as booking hotels, creating itineraries, arranging for transportation, purchasing gifts and coordinating schedules

Greet visitors, manage visitor intake and schedule appointments

Serve as a point of contact for international visitors

Provide excellent customer service through phone, email, and in-person interactions

Maintain office management software (Via Portal) and Google Drive

Update and manage the office website and social media accounts

Plan special events on and off campus for faculty, staff, and students

Coordinate cultural programming for international students

Assist with outreach events, study abroad fairs, orientations, etc

Manage event promotions including creating materials and managing event platforms

Writing, editing, and correspondence

Compile and submit p-card statements and work orders

Maintain office supplies inventory and organization

Supervise work-study student assistants

Process education abroad transcripts, referrals, conduct checks

Compile information for Clery and program evaluation reporting

Support course approval process and systems

Process travel registrations, enrollments, and billing

Qualification

Microsoft Office proficiencyOrganizational skillsCommunication skillsSocial media managementWeb-based office managementDetail-orientedCustomer serviceEvent planningLanguage knowledgeInternational education interestTeam collaborationCreativity