Mastercard · 6 hours ago
Senior Product Manager - Technical
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. They are seeking a Senior Product Manager - Technical to own an agile scrum team’s product backlog and ensure ongoing delivery of customer value through clear product direction and effective communication. The role involves translating strategic priorities into executable work while driving alignment and promoting collaboration across teams.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Lead from the front: Set clear product direction, communicate outcomes (MBR), and rally teams around the roadmap using OKRs
Promote visibility: Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / MBR / QTR)
Measure impact: Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements
Deliver predictably: Keep the roadmap and sprint progress on track through disciplined prioritization and execution
Drive alignment: Ensure cross-team dependencies are resolved quickly and key decisions are data-driven
Translate business requirements into product features and well-defined user stories with clear acceptance criteria
Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives
Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality
Prepare for launches and monitor adoption, operational performance, and overall platform health post-release
Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams
Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement
Qualification
Required
Bachelor's degree or equivalent experience in a related field
Proven experience as a Product Owner, Product Manager, or similar role in a technical environment
Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs
Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies
Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes
Experience with product and task tracking tools such as JIRA or Rally
Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions
Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes
Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work
Collaborative working style with a focus on disciplined execution and measurable results
Creative problem solver who can navigate obstacles and maintain momentum
Preferred
Familiarity with Aha! is a plus
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
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